- The sales staff were helpful and the installers were very efficient and professional. We love our new floor.
Dave & Gail Kloosterman
January 1, 2024
- We recently had installation of vinyl plank flooring, carpeting and stone tile on our fireplace surround in the lower level of our house. All the installers were very professional: they came on the expected date, completed the work on time, and everything looks great! We got to celebrate Christmas Eve with our family as we hoped to do. We would recommend DeHann Tile and Floor Covering, Inc. as a great company to hire for their quality and service.
Sylvia Hansen
January 1, 2024
- Thank you!
Judy Dekker
December 30, 2023
- Friendly, courteous and professional experience from start to finish.
Karla TeBosHelms
December 28, 2023
- Installers were thoughtful, thorough and the carpet and LVP we chose are very high quality.
Aaron & Valery Young
December 27, 2023
- Professional and knowledgeable. Great company to work with. Have used them for Luxury Vinyl Plank and carpet. They are my go to for flooring now!
Kelly Richardson
December 23, 2023
- Friendly, good install and easy to work with!
Katie Bruno
December 22, 2023
- Easy to work with Tile guy did an exceptional job and very communicative Nicest showed ever!
Patty DeSmit
December 18, 2023
Diane Lautenbach
December 15, 2023
- The service was wonderful. I feel everyone went over and beyond to give us what we needed for our new house. I don’t feel I would go anywhere else but there.
Janice Huyser
December 15, 2023
- The initial job was well done but was of the wrong tile. They later came back and redid the job with the correct tile but the job was poorly done. I recognize our job was very small but I was not impressed with how things went.
Melissa Gross
December 14, 2023
- It was a wonderful experience! Our tile installer was friendly and cared about not making a mess going in out of the house. The shower turn8out beautiful.
Hellen Griffen
December 11, 2023
- Excellent sales and service!
Marlene Fry
December 9, 2023
- i WAS PLEASED WITH HOW ZACH TOOK HIS TIME TO GET THE FLOORING JUST RIGHT. iT IS BEAUTIFUL. THANK YOU!
Barbara VanKuiken
November 19, 2023
- Correct product arrived at the correct time.
Dave & Carol DeVries
November 19, 2023
- The new flooring looks great! Good communication throughout the process. The new flooring installation went smoothly from start to finish. Thanks, Dehaan!
Daniel Heffron
November 18, 2023
- DeHaan not only offers exceptional products but the customer service is unmatched. I will definitely use them again for future needs.
JJ & Amy McKenzie
November 18, 2023
- Everyone was so friendly and easy to work with. All the ladies at the front desk were very helpful when i came in to pick out flooring and countertops. Employees that came to our house for install were friendly and did an amazing job. There are no flaws. Even after install, we were gifted cleaners. We only use DeHaan for anything flooring related!
Brittney Scholten
November 16, 2023
- Isiah is great to work with! Collin the tile guy well I cannot say enough good things about him and the job he did in the bathroom! It is beautiful! Every glass company that have been to the house said "the tile guy did a great job" I highly recommend DeHaan flooring for kitchen and bath remodeling.
Tom & Barbara Davis
November 7, 2023
- Great service Great products Our carpet was well laid and looks wonderful
Bob Grevenstuk
October 28, 2023
- Dealing with this business was delightful! Everyone is so pleasant and helpful and the service is great! Would highly recommend to anyone looking for flooring!
Judy DeJong
October 28, 2023
- Professional
Nancy Lack
October 28, 2023
- Very courteous service.The work is beautiful!
Sandra Springer
October 28, 2023
- The sales people at the store were a great help in helping us figure out what kind of carpet we were looking for. We were able to schedule in a relatively short time frame to have it installed. The employee who installed our carpet was kind, professional, and did an amazing job. The quality of the carpet is wonderful as well. We are very happy with the whole process.
Staci Tobolic
October 28, 2023
- Professional and personal
MaryAnn Datema
October 24, 2023
- Very easy to work with and they always get us a fair price.
PMI West Michigan
October 23, 2023
- Everyone was great and the end product of the carpet and laminate flooring looked great. They were even able to get the job done on short notice for us to be able to use or newly purchased property in time for the opening week of the archery deer season!
Steve & Michelle Pitsch
October 23, 2023
- I really don't know where to begin! First thing that jumps out is each person is good at what they do. For example..Deb knew everything about the actual flooring and the pros and cons of each. Then Mike came and explained the details of what would be done and the work involved. Then Scott and his dad came and did the installation. Scott was a pro and made it come together, before your eyes. Speedy too. Then Angie explained the billing and costs. It was all good! Check it out after everything was done!
Dan Woodward
October 20, 2023
- DeHaan’s did such a beautiful job with our tile walls in our bathroom, tile backsplash in our kitchen & new luxury vinyl plank flooring in our kitchen! I would highly recommend them for any tile work or any kind of flooring!
Gary & Debbie Bowman
October 20, 2023
- great job
Sharon Shaughnessy
October 20, 2023
- Seamless process from choosing flooring to measuring to install!
Vickie Merkel
October 20, 2023
- We had a 5 star experience with Dehaan from start to finish. DeHaan's pricing was very competitive, but more importantly, the quality of the workmanship was extraordinary. Joshua, our installer, took personal care to execute a perfect tile installation in 4 bedrooms and a large tile fireplace. Zach, the project manger was a true professional and took the time and care to ensure our satisfaction on a very large and quite complicated installation. We would recommend to anyone to use DeHaan for your tile and carpet projects. Bob and Sara Hawkinson, Coloma, MI
Bob & Sara Hawkinson
October 12, 2023
- Professional contractors. Excellent job!
Diana Ramsey
October 7, 2023
- professional installers on time and did a good job
Joyce Webb
October 5, 2023
- I have used DeHaan flooring on a few projects and they were fantastic!
Mike & Jolene Strating
October 1, 2023
- Good Product along with very competent installers! We will shop there again.
Steve & Nancy Miller
September 30, 2023
- Angie is the best!!! She's very knowledgeable and helpful. I can always count on her! And I really appreciate all of Kellie's help and advice. John who laid our carpet always does an excellent job!!!!
Terry Fiorenzo
September 30, 2023
Pete Salhaney
September 28, 2023
- This is the first company to EXCEED our expectations in a very long time. Dean and Angie at DeHaan Tile & Floor Covering, Inc. were responsive from beginning to end with excellent communication and professionalism. Installer, Aaron G, was professional, hardworking, friendly and courteous. He took such care installing our LVT in this old house and treated every decision as if it were his own home. My husband and I highly recommend this company to anyone who desires expert, professional service. Thanks to all involved in our project. We LOVE our new floor!
Karen Bugg
September 26, 2023
- Good
Diana Meyer
September 25, 2023
- 1st rate. From showroom to installation. Won’t hesitate (when we get ready for other flooring projects in our renovation) to do business with DeHaan’s again.
Mike & Sandy Hintz
September 23, 2023
- This is our second interior home flooring and kitchen remodel within the last 18 months in partnership with Kelly at DeHaan. We appreciate the entire team’s efforts and respect for our home and schedule. I would recommend DeHaan for any flooring or bath and kitchen remodeling projects.
Ronald & Barb Ginder
September 23, 2023
- The 3 installers (a father and 2 sons) did excellent work and they cleaned up very well when they were finished. I am just wondering when our bound runners will be finished.
Mary Schipma
September 21, 2023
- Very knowledgeable and helpful!
Kellie Harlukowicz
September 18, 2023
- They were on time and did the work quietly and
Felix Fornino
September 17, 2023
- professional, thorough
Brian & Theresa McMellen
September 17, 2023
- They did a great job with our vinyl plank flooring project.
mark mayer
September 14, 2023
- We utilized DeHaan 30 years ago when we first built our home. Now that we are updating and refreshing, I enjoy the comfort of dealing with a company I trust and who does excellent workmanship.
Marlene Schaendorf
September 12, 2023
- Extremely helpful and knowledgeable staff, large selection of quality products at fair prices. Process to select, purchase and install new carpet was very easy and smooth. We will be coming back to carpet the rest of the house.
Sara Vilcans
September 11, 2023
- Over my lifetime I have owned several homes and have had carpet installed many times. This was, by far, the best experience that I've ever had. We went to 4 different locations in our search for carpet. DeHaan was the last stop on our list. At Dehaan, it started with looking at samples and the sales associate was far more knowledgeable than at any other store. In fact, we had looked at our final carpet selection at another store but selected DeHaan based on our experience with the sales associate. We didn't even compare prices. Next came installation. The installation staff showed up at the appointed time on the correct date. The installation was done in one day. Carpet seams were perfectly matched, even on the stairway, where you can see the pattern repeat itself in this difficult location. This staff was knowledgeable, friendly and a pleasure to work with. After this experience, I doubt that we will ever have a reason to go to another store. Thank you DeHaan.
Dennis Willing
September 10, 2023
- Very impressed with your workers. The products are beautiful and great quality. Tile work work in beautiful. We are very happy.
Rob & Sheryl Ezze
September 10, 2023
- Very pleased with staff, product and installers. Everyone goes out of their way to provide excellent service
Cheryl Marklevitz
September 7, 2023
- The experience was exceptional from selecting the carpet, estimating the cost, and the installation. The installer was absolutely incredible and respectful of the property.
Nick Harrison
September 5, 2023
- Very happy with service and installation.
Carol Babich
August 26, 2023
- Easy to work with.
Ellen Bartz
August 25, 2023
- Fast, efficient and knowledgeable. We are very happy that we chose DeHaan Tile and Floor covering and plan on using them again.
Mike & Carol Kastory
August 25, 2023
Bobbette Goulet
August 25, 2023
- The installers for both our vinyl and carpet were top notch! Our new flooring looks awesome! Thanks for all of your help!
Sharon Gallup
August 14, 2023
- Very good
Scot Baker
August 13, 2023
- De Haans has some of the best customer service in the industry from the design team to installing crew,I will definitely use them again
Tim & Cindy Geers
August 12, 2023
- We would highly recommend DeHaan’s! Our salesperson was knowledgeable without being pushy. Dave, the estimator, was knowledgeable and highly accurate. And Mike, the installer was a magician working in tight spaces with twists and turns everywhere! Our floors look awesome! Thank you!
Tom & Linda Damstra
August 12, 2023
- We loved the flooring we picked out and it looks exactly like we hoped for. Our job was completed in half the time that was estimated and that was a nice surprise. We also loved the quality of the installation. We appreciated the cooperation to do one room at a time to allow us to move our own furniture. What we were disappointed in was the color of the shoe moulding. If we had seen this prior to signing a contract, we would have chosen another option. We have since stained it ourselves and it looks much better. We do feel we got a good value in our flooring and will definitely consider using DeHaans again when we're ready to replace more of our carpet.
Donna & Michael Kersjes
August 11, 2023
- Great sales people who helped me choose my flooring without any presser. The installation guys worked so hard and our flooring looks wonderful.
Jay Egan
August 9, 2023
- We are repeat customers and were very happy with our experience at DeHaan's. From the sales help in showroom, the estimator, to the installers, we were happy with all of them. They kept us informed throughout the entire process. Great service!
Marilyn & Joe Griffin
August 5, 2023
- Excellent
Tom & Loretta Armock
July 29, 2023
- Pleasant ,prompt knowledgeble
Ruth Tillema
July 20, 2023
- Great service!
Roger & Rita Johr
July 19, 2023
- Better value than the big box stores. Excellent installation team Great communication between contractor & customer no high pressure sales
Theron Storey
July 19, 2023
- I was very impressed with both the lady who helped me, Angela, in the store to pick out my carpet and also Isaiah. John who laid my carpet did an excellent job, very nice man and very professional. I have and will continue to recommend DeHaan to others! Sharon Blaskis
Sharon Blaskis
July 18, 2023
- Have used DeHaan’s for any years for various projects and they always do a great work.
Carleen Ghareeb
July 17, 2023
- Attention to detail
Christy Mezwicki
July 15, 2023
- Starting with the sales person though installers the process was smooth. The sales person was informative and helpful . The man who came out to measure was personable and knowledgeable and very helpful. The installers were personable, good workers, and did great job. Overall very happy
Dennis Tanis
July 15, 2023
- Professional sales person who did not use pressure techniques. Good selection. Installation went well.
John Dykstra
July 15, 2023
- We were very pleased with both the flooring and tile work. Thank you very much.
Mark & Lesie Kramer
July 15, 2023
- I was very pleased with everything. The carpet looks wonderful, thank you.
Mary VanDyke
July 15, 2023
- Your person that put the floor in was FANTASTIC. He made the LVP look like it had been there since we built our house a year ago, even our friends that came over to see the finished product were amazed that it looked like it had always been there. He was very friendly and did not leave a mess. I have already recommended Dehaan's to two of our neighbors.
Curt Johnson
July 13, 2023
- Professional and great to work with. Made the job easy and it looks great!
Eric Richard
July 8, 2023
- Excellent!
Dirk & Kim Meeuwsen
July 1, 2023
- !st.class all the way!! Thanks to Dean!!! We will recommend to friends and family!
Rich & Letty Loomen
July 1, 2023
- Very good Polite people to deal with Thank You
Rhonda Workman
June 28, 2023
- Angie was great to work with in helping us pick out the flooring we needed. Installation was as promised and done to our satisfaction.Great job overall!
Deborah Roosien
June 27, 2023
- We were very happy with all aspects of our carpet and vinyl selection and installation.
Rick & Barb Hutchinson
June 26, 2023
- Excellant! Professional! Promt! Thank you so much for the above service. We appreciate this company.
Bob & Lynn Dornbush
June 14, 2023
Courtney MacGregor
June 12, 2023
- Everything from sales to installation was great! So happy with our new carpet!
Danielle Schenkoske
June 3, 2023
- We had 3 different jobs done floors, countertops and backsplash. All 3 of the installers were professional and quality of work was great. They cleaned up and also answered any questions we had.
Sam & Janette Botello
June 2, 2023
- Excellent customer service!
Lisa Demaagd
May 31, 2023
- Excellent. It was a relatively small job, but it was squeezed in the schedule, done quickly, and totally cleaned up afterward.
Edward Riojas
May 25, 2023
- Great service from the showroom to install.
Gwenda Teunis
May 21, 2023
- Top-of-the-line carpeting. Worked diligently to meet our needs. Installation was done well. Couldn't have asked for anything more.
Linda Cebula
May 20, 2023
- Thorough, fair, helpful. Good people!
Ron Barbrick
May 20, 2023
- Very good
Dorice Dickerson
May 17, 2023
- Had a great experience with DeHaan. Zach was very helpful. Highly recommend!
Chase mead
May 13, 2023
- This group of people were easy to work with and excellent in response and their work was excellent. I wouldn't hesitate to go with them again.
Gail Monsma
May 12, 2023
- Friendly, professional, very helpful and attentive customer service, skilled installation.
Andy & Kris Ryskamp
May 1, 2023
- Pleasant staff, efficient service, great product choices, fairly priced
Gerry & Liz Rozeboom
April 28, 2023
- Love the carpet, it looks great. The installers were good but not real friendly, not normal for DeHaans, we also have alot of carpet left over.
thomas underhill
April 27, 2023
- Absolutely the best. If you have any problems they fix them without question. I have scheduled them to do another room.
Shirley Bos
April 20, 2023
- Our flooring is beautiful. Install, communication, and timeliness are all exceptional. We will continue to be loyal customers and use DeHann in the future.
A Kem
April 12, 2023
- Excellent service in the in the store helping pick out flooring. I was very pleased with the process of laying my floor and loved the finished look!!!!
Connie Rietberg
April 11, 2023
- Why send these reviews if you are not going to read them? I submitted one last week with a problem and you have made no contact. Thanks
Dan & Ruth Huisman
April 11, 2023
- The product is very good. My sales person was excellent.. The installation crew was wonderful and did a great job. The telephone receptionist was not very cooperative. She made it difficult for me to get the free product for cleaning my floor. She also made it difficult to get a hard copy of the bill. Even though I told her that my printer did not work. Other than that my overall experience was excellent.
Jerry L Swanson
April 11, 2023
- We loved working with dehaans on our new laminate for our entry way, and new carpet in our main living area + 3Bedrooms upstairs, and hallway. They did a great job, and we are very happy with the results!
Tracy Kortman
April 10, 2023
- Very pleased with efficiency and ease in working with all of you. From Dean measuring to choosing carpet and to the installers. Great job everyone
Jan Doyle
April 8, 2023
- Very helpful in the purchase and measurement phase. Your installers should spend a little more time cleaning up at the end.
Jim DeLauro
April 8, 2023
- Chris was outstanding in taking care of our flooring. We could not be more happy with our new floor put in by the DeHann flooring. Thank you again Chris and everyone affiliated with your company. Your office staff was also very helpful, professional, and polite. Happy
Larry & Bath Rettenmund
April 8, 2023
- Very good
Patrick Walsh
April 8, 2023
- I had a great experience working with Lindsey to pick up my backslash to make my kitchen a modern look. However, I’m curious to know the quality of underpayment that was used under the vinyl flooring, since most has sound when walking on it.
Musu Williams
April 3, 2023
- The installers did a fantastic job. They were on time, courteous, and professional. Their recommendations were great, and everything turned out very well.
Sean Cox
March 27, 2023
- Excellent!
Pat Fingleton
March 27, 2023
- Love the vinyl blank flooring and the service and installation was excellant
Rick & Lois Dozeman
March 27, 2023
- Very good customer service; ready to listen to the customer and answer questions right away.
Evan Heerema
March 26, 2023
- Very professional. Extremely happy with the final product. Quoted price was very fair. Would recommend to anyone.
Bill Jonckheere
March 25, 2023
- This was the 2nd time we bought carpet from DeHaans. The 1st time was such a good experience that we came back again and they did not disappoint. We had the same installers both times at our request. Both experiences from start to finish were excellent
James Ratering
March 25, 2023
- It is always a pleasure to work with your sales associates. Mike is always thorough and helpful . We have always made DeHaan's out "GO TO" flooring store. Judy Berghuis
Judy Berghuis
March 25, 2023
- Excellent! Good quality products at a reasonable price point. Sales staff is helpful and courteous. Installation occurred in a timely manner as promised .
Sue Kuipers
March 14, 2023
Andrew Jo
March 9, 2023
- Excellent
Joel & Stacie Frederickson
March 6, 2023
- Ataff was helpful in picking out carpet and flooring quickly. Install was smooth and the flooring and carpet look beautiful.
Karin Baker
March 6, 2023
- We’re very happy with our flooring. It looks beautiful! We really liked working with Kelly. She was helpful and had great ideas!
Becky Steenbergen
February 24, 2023
- Excellent experience from start to finish! We highly recommend DeHann. They have been are go to for flooring needs for many years. Thank you!
Dawn Gruss
February 16, 2023
- Very knowledgeable and professional. A pleasure to work with!
Mary Cook
February 14, 2023
- Just fantastic
Bob Kokx
February 12, 2023
- From start to finish great communication and a great experience.
Jason Huyser
February 10, 2023
- Great and friendly.
Jim & Betty Maynard
February 10, 2023
- This is the second time we've used DeHaan for flooring. We've used them also in the past for countertops and a backsplash. They are always courteous, knowledgeable and for what I would consider a specialty store their prices are competitive. Installers are always professional as well.
Michelle Holzgen
February 10, 2023
- We have always had a wonderful experience with DeHaan’s. The staff is always so helpful and very knowledgeable no matter how large or small our project might be. We would never go anyplace else!
Mike & Cindy Stevens
February 9, 2023
- We are happy with the floor. If it wasn't for Kelly's help in coming to our home and finding a floor that worked with our current space, we would have never moved forward. Installation was quick.
Allison Riddle
January 26, 2023
- Wonderful experience from the quoting process all the way through installation. Excellent communication, friendly people, and beautiful work!
Lisa Jackson
January 26, 2023
- Professional, friendly and easy to work with.
Shawn & Tracie Bauman
January 20, 2023
- Everything went smoothly -- from the gentleman that came to measure to the two men who installed the carpet. We were very pleased with everyone involved and the end result of our newly carpeted bedrooms.
Maxine Haagsma
January 20, 2023
- The entire experience was great from start to finish.
Wayne & Annette Beltz
January 16, 2023
- Excellent from the minute we walked in the door. Lindsey was very helpful in helping us find the right floor. Mike was excellent with measuring and setting up date to do the job. Chris did a beautiful job.We love our new floor.
Clarence & Sandra Tlinklenberg
January 14, 2023
- Great product and great service. Dean was great to work with in the whole process of our flooring needs. Great communication. Installers were great guys also.
Diana Overweg
January 8, 2023
- Each of the employees at DeHaan was very helpful and professional. From the sales call to in-store decision-making, to the installation process everything was done with the highest quality and with wonderful employees.
John & Becci Timmer
January 7, 2023
- We do like working with DeHaan's & this was our 4th time we've purchased flooring from DeHaan's. However, estimate person did not include the 3 transition pieces on the quote & the installers only had the ugly metal ones with them so we ended up with no transition pieces installed. My husband is now dealing with making them himself. We know it's typical for scratches on the lower part of the walls but there was several in the middle of the walls causing my husband needing to repaint every wall downstairs.
Scott & Dawn Schumaker
January 6, 2023
- Everyone in the company that I worked with was excellent. My salesperson, Isaiah, gave great customer service; even moved one of the installation dates to accommodate me at one point. The staff in the store, Alicia and others, went beyond the call of duty helping me pick out products and even paint colors for the rooms. They have a high degree of expertise and the rooms look great! The installers were friendly, efficient and professional; excellent work. DeHaan's is the first place I will go to for my next project.
Mitch Salhaney
January 5, 2023
- Great customer service and great products.
Brad DeVries
January 3, 2023
- Awesome
Bernie & Shirley Dornbos
December 29, 2022
- Great selection and very happy with installation.
Damon Lange
December 29, 2022
- My husband & I had DeHaan Tile tile our new shower area! Brandon, the installer, did an outstanding job! Everything went so smoothly! It looks absolutely beautiful!❤️
Debbie Bowman
December 28, 2022
- I was impressed with the profesionalism, responsiveness, and customer service in working with DeHaan's. 10 out of 10 would reccomend again.
Michael Starbuck
December 27, 2022
- Was very prompt and transparent about the whole floor and countertop installation process and any changes in schedule. Would recommend.
Josh Vroegop
December 22, 2022
- If I could award you higher then 5 stars I would! We LOVE the new flooring!
Ellen Amendschmuker
December 16, 2022
- friendly, knowledgeable, accessible, returned phone questions quickly, explained our questions on site, treated our surroundings with respect, cleaned up after themselves. it did take too long for it to be comfortable. it was 10 days between the start and final finish. 4 days was a stretch for us to live so torn up and the noise (which we know could not be helped) was a real problem for us.
Larry Schwartzkopf
December 16, 2022
- We were highly satisfied with the personal service received concerning matching floor wood color and lay out. Isaih, and his team of installer were very meticulously in their work and clean out . I would recommend them and their services.
Scuresh Bhargava
December 16, 2022
- Lindsey helped us pick out new flooring for our basement. We love the way it all turned out! DeHaan's is friendly, great with communication, and top notch! Highly recommend!
Kelsey Kok
December 14, 2022
- It was an easy experience, from the salesgirl to the installer. Very nice and very helpful!
Sharlea Buskirk
December 11, 2022
- Courteous. Friendly, Helpful
John Admiraal
December 10, 2022
- Angela was extremely helpful in selecting the flooring, Isaiah was good at coming out looking at job. The young man that installed the flooring was great, did a fantastic job.
Mark & Sherri Terpstra
December 10, 2022
- The wood flooring and carpet looks beautiful and I am extremely pleased. Everyone at DeHaan and the installation folks were great. I had to delay my installation a few times as the contractor took much longer than anticipated and DeHaan held everything for me until the construction work was completed which was very helpful and appreciated.
Brenda Miller
December 9, 2022
- All of those involved in our purchase ( sales people, estimator, installer) were very professional and courteous. All of our installations with DeHaan , past and present, have gone very smoothly and as promised.
Liz Batdorf
December 5, 2022
- Very happy with our installer and the work he did.
Christina Bordewyk
December 4, 2022
- This is a great place to work with and they have a very knowledgeable staff to help make informed decisions. Their installers also do very high quality work. Everything got done right and I would highly recommend Dehaan to anyone looking to build new or update their existing home. You will not be disappointed.
Steve Moorman
December 4, 2022
Amy Ensing
November 28, 2022
- When it came time to replace the carpet in our home we again went to DeHaan's for great service and pricing. Our experience was excellent. Great communication and confirmation regarding all appointments and installation. Installers were great to work with and did an excellent professional job. We are very happy with the results. In addition pricing was much better than other local floor covering companies. Very satisfied and highly recommend.
Bob & Cheryl Stoll
November 28, 2022
- very happy with my new floor!! grate job we love it!!!!!!!! Chuck & Diane
Chuck & Diane Verbeurg
November 20, 2022
- Exelent we had very good service
Ronald VanderVeen
November 14, 2022
- Would recommend Dehanns Tile and Flooring. They were very professional, timely and did a terrific job!!
barb Lucchesi
November 13, 2022
- We were very impressed with Jim and Alex's work ethic. They worked very well as a team and had our best interests in mind. The vinyl plank flooring was an update to our older home. We would highly recommend DeHaan's for anyone's flooring needs.
Betty Defouw
November 13, 2022
- On Time, professional, courteous, reasonable cost, helpful in moving heavy furniture. Floor looks great! I'm recommending DeHann on the Nextdoor website.
Paulette Zubel
November 13, 2022
- I would recommend DeHann Tile and Flooring for your flooring needs. Easy to work with and installers were very personal and professional. Did an awesome job.
Brian Picardat
November 12, 2022
- They arrived on time, very courteous, cleaned up, got the work done on time, did excellent work.
Sandy Bishop
November 3, 2022
- Everything turned out great! One suggestion would be to set expectations that the plywood may need to be replaced for Formica countertops and to have those materials on hand to not have delays in installation.
Brandon & Laura Faber
October 31, 2022
- No complaints. Aaron did a great job installing the VP Flooring. Looks very nice!!!
Diane Spoelstra
October 30, 2022
- Responsive and professional team. Would definitely use them again.
Kris Gates
October 30, 2022
- Great service. Installers were very good.
Susan McKee
October 18, 2022
- I had a wonderful experience working with DeHaan's. The installer Brandon is a true professional. I am 100% satisfied with my new flooring and kitchen backsplash.
Larry & Tina Johnson
October 17, 2022
- We had a multi-product project - remodeling a basement into an apartment and replacing carpet in other parts of the house - it involved tile and flooring and a fire place hearth and wall covering products and at every phase they did an excellent job cooperating with the other contractors and the general contractor and everything now finished looks spectacular. We could find just the right products and colors for everything. Could not be happier.
Loretta Duemler
October 16, 2022
- Professional, efficient, focus on details.
Cathy VerHage
October 15, 2022
- Professional and prompt
Terri Shoemaker
October 15, 2022
- Great customer service!
Terry & Sue Witherell
October 15, 2022
- The installation crew were such hard working guys. They hardly stopped for a break. Angel did worked extra hard on our stair steps. They did an excellent job and even vacuumed when they were done! We are very pleased with the carpeting and the installation and would recommend your company.
Lupe Contreras
October 7, 2022
- Very pleasant and very easy to work with. Installers were great.
David & Judith Bryant
October 1, 2022
- 4 stars only because took so long to get flooring in and installed, which isnt your fault do to how busy companies are
Dave Brown
September 29, 2022
- Ii all turned out great . Very satisfied thanks
Bernie Dornbos
September 26, 2022
James Proudfit
September 15, 2022
- Easy to reach real people in the office and get quick response and scheduling done.
Clare Portinga
September 11, 2022
- Great service and qualified technician.
Janet Sage
September 9, 2022
- We love our floors! Our sales coordinator Isaiah, including Angie office coordinator, in addition to Mike our installer everyone was wonderful to work with. Customer Service was top notch!
Nina Erkocevic
August 26, 2022
- The did an excellent job installing my floors.
Larry Slotsema
August 25, 2022
- We received quotes from several local businesses and DeHaan was our top choice. They made the process very easy, through bringing samples home, giving an itemized quote (and adjusting several times as we made changes), answering questions promptly, choosing a good sub-contractor for tiles we needed removed, and then finally installing a beautiful floor. Prices were right in the middle for the quotes we received, but they edged out the cheaper options through their attention to detail. They were booked a few months out but stayed right on schedule to their original timeline and even finished the work a day early. The installer was very professional and knowledgeable and kept the work area clean and tidy throughout the week. We have a stone fireplace and he did a beautiful job undercutting the stone in order to have the wood floors lay flush underneath. We were overall very happy with their work and would have them back again.
Brette Gonda
August 22, 2022
- Yelp syndicated reviews and responses only visible in dashboard.
Carrie E.
July 27, 2022
- Yelp syndicated reviews and responses only visible in dashboard.
Carrie E.
July 27, 2022
- Yelp reviews and responses only visible in dashboard.
Carrie E.
July 27, 2022
Liz Lewis
July 14, 2022
- The staff is friendly and helpful and patient with our back and forth decision making. The installer, a man and his two sons, were very respectful and professional and their craftsmanship was outstanding!
Mike & Melinda Dykstra
July 7, 2022
- Friendly, professional and high quality products and services.
David & Lisa Borre
June 15, 2022
- Very happy w my flooring
Sue Cooley
June 15, 2022
- DeHaans installed our carpet and vinyl flooring. The installers were knowledgeable and did a great job. Very happy with the flooring!
Hailey Vandentoorn
June 3, 2022
- New laminate countertop and tile backsplash done in our kitchen. Extremely professional and perfect workmanship. An extra five stars for Colin, their tile installer. Everyone that has seen what a gorgeous job he did asks who did the tile. Will hire DeHaan again. Thanks!
Sue Licata
May 11, 2022
- Very helpful team! Installers were quick, hard working and ver professional. I'd recommend this company to anyone!Bruce Frens
BAF
April 21, 2022
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Joey R.
April 19, 2022
- Yelp syndicated reviews and responses only visible in dashboard.
Joey R.
April 19, 2022
- Yelp reviews and responses only visible in dashboard.
Joey R.
April 19, 2022
Amy Blood
March 30, 2022
- They were very professional and easy to work with. Only disturbance is that the order took so long to arrive, but that is out of their control
Leslie Charrouf
March 7, 2022
- We had LVP on our main floor done, as well as all the carpet pulled out on the second floor. The LVP looks good for the most part, except some bubbling in a bathroom, that we were told was nothing by the installer. However, a handy man recommended we fix it so there’s no water damage.Overall our new flooring looks good, but needed fix’s after installing.Lack of communication on project timelines and billing. When changes came up, we still have not heard back months later, which lead to using a different company.
Kati Missman
March 6, 2022
Char Troost
February 24, 2022
- Flooring was installed beautifully, but molding was put back on cracked and not professionally. We had to hire someone for $350 to recalk, paint and put back. Somewhat disappointed!
Debbie Defouw
February 21, 2022
- Honestly, a very seamless experience between our two installs. Very prompt, very professional, and very satisfactory. I would highly recommend.
Faith Vanvliet
February 18, 2022
Julie Corson
February 4, 2022
- I have been a repeat customer. They are efficient, have excellent follow through, timely, and have beautiful flooring in a wide price range. Great service!
Maggie Rowlader
January 20, 2022
- Everyone has been very helpful and worked with us when we had some issues with the install.
Tisha Harris
January 20, 2022
- Workman was excellent, efficient, and very courteous. Would definitely recommend to others and will return when new work is to be done.
Stephen & Debra Chilluffo
January 19, 2022
Eric & Nicole Buys
January 17, 2022
- Very helpful, reasonably priced, and they do a great job! Highly recommend.
Danielle Sargent
January 8, 2022
- The teams were prompt and professional. Pricing was very competitive & the flooring looks great! Will definitely use them for our next project.
Laura Pomorski
January 8, 2022
- Mike was pleasure to work with. Very professional The install team could not have been better with concern for doing the job with care.
Gary Chapman
January 6, 2022
- I was so impressed with the DeHaan design, sales (Dean Pasman) and installation team for our home renovation. They were responsive and easy to work with.
Kim Moran
January 6, 2022
- Wonderful experience having new flooring installed throughout the entire house. DeHaan worked with us to schedule everything when we needed it. They were very helpful finding the exact flooring we wanted. The installer was professional, cleaned up after himself every day and did an excellent job. It looks awesome. This is the third time we have selected DeHaan to do flooring work for us and we have been extremely pleased every time. We would definitely recommend them and will go to them next time we need work done on our home.
Luke Eaton
January 6, 2022
- Great service. They were very helpful and responsive. Installers did a wonderful job as well. Thank you for making this easy. Dean
Dean Gunnink
January 4, 2022
- Isaiah did a good job communicating with me and adjusted his schedule to meet ours. Jaron and Mike worked tirelessly and efficiently all day. We are pleased with the work. It was easy to check out samples of carpet and the store staff were pleasant and informative.
Catherine Darling
January 3, 2022
- A very pleasant experience!
Nancy Kennedy
January 3, 2022
- Very good customer service. We had some damage to our home during flooring demo and Dehaans is making it right. Mike Mesman has been great to work with.
Scott & Kim Hesselink
December 30, 2021
- Have used DeHaan's several times for our flooring needs - they've done a great job for us - latest was installing Coretec flooring - a big job - installers ran into issues but were great at handling it and we're very happy!
Steve Heitmeier
December 30, 2021
- you were very helpful and I love your friendly people.
Beverly & Ken Rearick
December 30, 2021
- We had wonderful service and are happy with the tile, counter top and carpet we had installed.
Bruce & Joy Frank
December 30, 2021
- Staff helpful with making best purchase for what I was looking for. Have used services before and have not been disappointed. Installation went smoothly.
Cara Roczniak
December 30, 2021
- Great People, Very Helpful in Store. Flooring worker was the best,
Dick & Lorraine Strating
December 30, 2021
- Excellent
Ed Baldez
December 30, 2021
- Professional, prompt. When a mistake was made with scheduling our installation I appreciate the professional way it was handled- a sincere apology was made, accepting the blame and it was rescheduled promptly. The honest way it was handled led us to use the company again and I will also recommend them to others. You don't find this kind of service everywhere! We have been happy with the carpet and both installation teams were great!
Greg & Marianne Van Hoven
December 30, 2021
- I can't say enough good things about DeHaan's. Service was excellent, even got the flooring installed much earlier than anticipated which was great! I love being able to bring home the samples to try before I commit to the flooring I want. The staff and service personal did a great job helping me find just the right flooring for our kitchen area. Another plus is the cost is reasonable and no more expensive than going to big box stores where I can't bring the samples home to see if it's what I want. They installed our carpet several years ago and did a great job. It's one of the reasons I chose to go back for our new kitchen flooring. Good job Dehaan"s, I have recommended them to several people because I'm that extremely pleased with this company.
Jan Riggle
December 30, 2021
- I am very happy with your service from talking to a sales person in your show room to getting measured for installation of carpet to having it installed. everyone did their job well. I will be sure to come back very soon. we are going to buy more carpet. Thank you so much for being such a great company.
Rose Holben
December 30, 2021
- Extremely helpful, great service and product information.
Cathy Vaughn
December 29, 2021
Ingrid Speulstra
December 1, 2021
- thoughtful, helpful, prompt
John Huizinga
November 8, 2021
- Professional and timely!
Cora Manby
November 5, 2021
- WE had a great experience with DeHaan for picking out our flooring and the measuring and quote process. The workmanship for laying the floor was pretty good. Hard to get 5 stars here when you live with a perfectionist. but it looks good.
Geralyn Andres
November 4, 2021
- Very personal service. Team is attentive and flexible. Thanks for the great service!
Alex & Bethanne Fernandez
November 2, 2021
- Very helpful and professional sales staff. Installer was great.
Bonnie Lucia
October 30, 2021
- Did a very good job he was very friendly
Diane Langworthy
October 29, 2021
- I had a wonderful experience from start to finish working with DeHaan's. They have a great variety of carpet to choose from in their showroom and were there to offer opinions and answer any questions. The install looks great. Highly recommend!
Emily Huisjen
October 29, 2021
- Excellent !!
Roger Johr
October 29, 2021
- I worked with Isaiah at DeHaan who helped me pick out the perfect vinyl plank flooring. The service was great, install was beautifully done, and I love my new floors. Definitely recommend!
Kathy
October 28, 2021
Douglas Johnson
October 11, 2021
- Great job
Sandy Burgess
October 10, 2021
- Great service, on time delivery and installation
Fred & Linda Fish
October 6, 2021
- Great customer service and the installer did an outstanding job. Highly recommend them!
Mike Muller
October 4, 2021
- The staff was extremely friendly and helpful in setting up a rapid installation for us. Excellent installation also.
Glenn Tamminga
October 1, 2021
- Carpet was laid 90 degrees to existing carpet, intstallers had no choice but to do it incorrectly… I should have called the store but did not want to wait another month….
Jeff Valentine
October 1, 2021
- Great. We will be back again
Roberta Oostema
October 1, 2021
- We love our carpet. Installation went very smoothly.
Shelley Kester
October 1, 2021
david kloosterman
September 28, 2021
- They stayed connected thruout the long process
Jim Webb
September 28, 2021
- It was a positive experience.
Richard Van Houten
September 21, 2021
- Great Job! Excellent Service
Sally Schultz
September 21, 2021
- Professional Good selection Friendly
Wendy Howe
September 21, 2021
- Very professional. The man who came to install was wet courteous and did a very good job.
Charles & Ruth Lamper
September 21, 2021
- Everything went on schedule and as expected. Not a common thing in today’s world!
Fliers Trenching (Ken)
September 21, 2021
- Excellent work and very friendly
Gary & Diane Demaagd
September 21, 2021
- Very happy with the quartz counters and flooring. Customer service at the store was excellent and job installation was great also
Marilyn Neer
September 21, 2021
- Great customer service, product as expected and expertly installed
Mike Kalbfleisch
September 21, 2021
- Great! They helped me project manage by kitchen remodel by myself. Everything turned out great. Communication was quick. The store was helpful with recommendations, when asked, and the sample sizes that we were allowed to check out and bring home helped with visualizing the look. I was extremely pleased.
Peter & Katie Grostic
September 21, 2021
- FRIENDLY
Bette Brailey
September 20, 2021
- The team that did the work was excellent. Customer service at the store could not have been more helpful. Love the knowledge and professionalism.
Maryann Muzzillo
September 20, 2021
- Professional and efficient
Sandy Mollema
September 20, 2021
- Great customer service, made sure we had exactly what we needed and took great care of us all the way.
William Booker
September 17, 2021
- Wonderful customer service! So helpful and attentive
Rachel Booker
September 3, 2021
Chris Grabar
August 30, 2021
Doug Zondervan
August 23, 2021
- Aaron did a beautiful job
Jackie Kragt
August 12, 2021
- I was very impressed with the installation crew! They paid close attention to detail during the installation, including asking to back into the garage to keep the carpet from getting rained on as it was being brought in. The foreman asked good clarifying questions to make sure that we got exactly what we wanted. The crew was very friendly and efficient and finished a whole day earlier than originally anticipated.
Brent & Emily Cousino
August 5, 2021
- From start to finish, Zach did a great job guiding us through the process. The work was completed in a timely manner, all of the installers were very professional and did a great job. Could not be happier. We will use them again for sure.
Mike & Tiffany Pojeski
August 3, 2021
- Totally exceptional service, quality and installation.
Marlene Schaendorf
August 2, 2021
- What a pleasure to work with DeHaan's! Our job was "not too small", quoted promptly, scheduled with ease, and completed on time, with excellent workmanship that went above and beyond.
Patty Twietmeyer
August 2, 2021
- DeHaan Carpet staff are very helpful in choosing our new flooring. They were quick to us samples to see what looked good in our home. If they did not have it, they contacted the manufacturer who sent a sample to us. The installers were proficient in getting the flooring completed and we are very happy with the results.
Hilda Althouse
August 1, 2021
- I’m happy with my flooring and carpet. Good people to work with
Marjorie Cargill
July 31, 2021
- Helpful, accommodating, professional, and timely. Can’t say enough good things about the installers. Very happy with everything.
Paul & Cindie Anthes
July 31, 2021
- THE INSTALLER THIT A GOOD JOB GOOD PRODUCT TO WORK WITH MADE A NICE LOOKING FLOOR BERT VAN DER MEER THANK YOU
Bert VanderMeer
July 31, 2021
- VERY HAPPY!!!!!
Chuck & Diane Verbeurg
July 31, 2021
- End product and price was good, but it took too long. Ordered in February and final installation in June.
Bill & Janet VanEerden
July 30, 2021
- Very professional!
Chantel Milligan
July 30, 2021
- Everyone at DeHaan's are extremely. helpful and there customer service was outstanding. Lynsey helped coordinate carpet and paint color to go with our brick and tile. Carpet installers were on time and did a nice job. I would highly recommend them.
Joan Stone
July 30, 2021
- We had a great experience working with DeHaan. We couldn’t be happier with how our project turned out. Thank you so much.
Scott & Mal Cook
July 30, 2021
- Very professional, knowledgeable, came when they said they come, clean orderly work. Very happy with the job.
Shirley DeRuiter
July 30, 2021
- Great place for flooring. Great service and price.
Tom & Shel Gruppen
July 30, 2021
- Yelp reviews and responses only visible in dashboard.
Nate W.
July 19, 2021
- Yelp syndicated reviews and responses only visible in dashboard.
Nate W.
July 19, 2021
- Yelp syndicated reviews and responses only visible in dashboard.
Nate W.
July 18, 2021
- When I received a quote I was informed that it would be good for a year, I visited the store in person 6 months later which I will agree they have amazing designs for flooring but the customer service I received with my first visit wasn’t the best. We took a few samples and the lady that assisted us stated that the quote I received was still good. Fast forward, I go in the following day to get new options and finally make a decision and was informed that my quote was no longer good and I needed to get a new one and the price I was quoted would increase. (Still waiting to receive a call back as I asked to speak with someone higher or the person that actually gave me the quote to better understand how their word could just change) I rather take my loyalty to a business that can keep their (Promise) word.
Modesto Pequeno
July 15, 2021
- Very knowledgeable staff and a great help with narrowing down flooring choices.
Tamara Gohn
July 10, 2021
Erin Robinson
June 26, 2021
Joe Mama
June 26, 2021
- We have used DeHaan several times for our flooring needs over the past 10 years. Recently, we used them for carpet in our basement. They have competitive pricing and they have exceptional customer service. I recommend DeHaan for all flooring needs.
Jennifer M. Deamud
June 15, 2021
- It was a great experience and the carpet layers did a wonderful job
Jon Zylstra
June 4, 2021
- Awesome! Zach was fantastic.
Bryan Graceffa
June 3, 2021
- Service A++++ Installer A++++Product +++++ Very happy with everything !
Debra Sytsma
June 3, 2021
- carpet is good, service was poor
Frank Zawacki
June 2, 2021
Cameron Beidler
May 26, 2021
- We were very happy with the in-store selection, service by the sales reps on the floor, quality of flooring, and superb installation. They do need to keep track of their inventory more closely as our installation date was cancelled and rescheduled with less than a 24 hour notice due to lack of supplies.Updating my review. I’ve now used this company twice for floor installation. Customer service, communication, and timeliness were all wonderful and the installation is superb! We couldn’t be happier with the end results!!
Kathy Holwerda
May 19, 2021
- So far very happy with the carpet we recently had installed. Less impressed however, with the communication and install. The installers were EXTREMELY rough on the walls/trim/cabinets. We've had plenty of carpet installed before and I fully expected some touch ups, but nothing like this. The overall install turned out very well, but the damage was excessive. I e-mailed Mike and Lindsey after and never heard a thing in response.
Kyle Walcott
May 18, 2021
- Great service, no surprises, and install was beautiful
Joshua Veeneman
May 17, 2021
- Excellent customer service from Dean, Angie and the entire staff at Dehaans. Good, competitive price and quick installation. We will definitely be using them again.
Tom & Merrit Manning
May 15, 2021
- Extremely good! You gave us a very competitive price The installers did an excellent job! As usual we prefer DeHaans! Thank you The Smiths
Vicki Smith
May 15, 2021
alan horn
May 14, 2021
- Personal, helpful, no pressure, knowledgeable.
Jim Vandenhout
May 14, 2021
- Awesome floors look amazing the installer was great clean and more than helpful he went above and beyond to help me with a leak due to our plumber cheap parts on toilet shut off
Missy Risner
May 14, 2021
- Ladies in showroom are very good. They are more than willing to help and are very knowledgeable of the products they sell. We have gone to DeHaans in the past and because we have such a good experience with the process we continue to use DeHaans when we need carpet or vinyl. Very pleased with everything.
Ruth VanHouten
May 3, 2021
- We were very pleased with the help we received deciding what products to go with. Also, installation went very well on the flooring, counter tops and backsplash. We are happy with how everything turned out.
Barb & Rich Toonstra
May 1, 2021
- very confusing
Clarice Newhof
May 1, 2021
- The installer did an excellent job. There was some loom grease right in the middle of the room but was fixed promptly. Would buy from you again. Room looks awesome.
Connie Yocum
April 30, 2021
- Easy, fast and quality
Randy & Julie Kieft
April 30, 2021
- Great- Quality Service
Dave & Kara Karel
April 16, 2021
- Excellent and friendly
Charles & Jamie Roetman
April 15, 2021
- I couldn’t be happier with DeHaan! From Abby helping me choose a flooring (through many visits!), to the estimate and scheduling with Zach, and finally the install with Aaron, their work and customer service is superb! Aaron worked hard and fast without sacrificing quality and was a pleasure to have in my home. From start to finish I have no complaints and would use DeHaan again in a heartbeat!
Julie Denman
April 14, 2021
- DeHaan staff were very helpful in helping us select tile and carpet for a remodel. The quality of products and installation were also top notch. We would definitely recommend them to others.
Even Hordyke
April 13, 2021
lloyd skiba
April 13, 2021
- The sales rep was exceptional. Installation was timely and the installer was helpful, friendly and responsive to our questions. Very happy with the whole experience.
Tim and Tammy Holwerda
April 12, 2021
- This was the first time we ever used DeHaan's. Everyone was so professional, courteous and friendly. I would recommend them to anyone. We love our new carpet from DeHaan's.
Dirk & Sherry VanWyk
April 5, 2021
- From start to finish we had an excellent experience. Our installers Xavier and father were on time, considerate and did a good job. This was our second time ordering from DeHaans and we would return.
John Coder
April 5, 2021
- Very Satisfied .
Ken & Jan Huisman
April 2, 2021
- Excellent!
Gene Haywood
April 2, 2021
- Awesome work. Efficient, friendly, accurate!
Alissa Muller
March 31, 2021
Evert Bos
March 30, 2021
Mark & Julie Stinton
March 30, 2021
- I have had a great experience with all for the employees of De Haan that I have seen in my ordering vinyl, carpet, having floors measured and in the installation of both the vinyl and the carpet. I am very pleased with their work!
Carol Struck
March 29, 2021
- We were very pleased with the product we picked out, the people we dealt within the office/showroom, estimating, and installation teams. Everything looks great!
Don & Barb Setsma
March 27, 2021
- Precise, fussy wood floor man. Attention to detail was superb. Carpet layers friendly but professional. Great job!
Jack Devries
March 27, 2021
- Great experience from the sales person who help Ed us pick out our carpet to Matt who measured and gave us an estimate to Angel an Ernie who laid it. It was overall a great experience. We are very happy with it
Jim Ratering
March 27, 2021
- The installer did a good job. Employees were helpful. I like my waterproof kitchen flooring. I am not happy with my carpet because I did not know it would show every footprint. I should have asked more questions.
Ann Vroma
March 26, 2021
- Great customer service, timely, excellent installation, everyone courteous and professional. The only place we go for carpet!
Sheryl Moon
March 16, 2021
Jenn Bakhuyzen
March 16, 2021
- Excellent. Sales person in the store was very knowledgeable and extremely helpful in selecting the carpet we were looking for. Carpet installer was very professional and did a great job. Can't say enough good things about DeHaan. I would highly recommend them to looking for new floors or countertops.
Erik Zolinski
March 15, 2021
- Excellent! We were very pleased with all our experiences, from choosing carpet to the measuring process through the install. Couldn't be happier.
Jane Hilbrand
March 15, 2021
- We would really like to give a big round of applause for Randy that did the install, what a great job he did!!! Everyone made it a great experience, love the floors, great product!
Brian Cameron
March 14, 2021
- Good service, fair price!
Brian Ingle
March 14, 2021
- Professionally and neatly done.
Gary Simon
March 14, 2021
- Extremely satisfied with the entire process. Jeron as well as the installers were professional, prompt, and very helpful with advice and explanations.
Archie Gragg
March 13, 2021
- Very professional from the office to the installer of our new wood floor and stairs.
Barb & Tom MacWilliams
March 13, 2021
- Wonderful!
Jay & Hillary Martin
March 12, 2021
- From the design through the installation everyone was great to work with! Responsive and helpful in selecting finishes for our kitchen and quality install work. Highly recommend!
Franklin Moore
March 10, 2021
- Love Dehaan’s, professional group of people working in a store filled a vast selection of quality floorings and tiles, so many to select at so many price points, everyone is helpful and not pushy, they’re there to help you make your selections for whatever project you’re working on! I like that they’re also honest, I selected a backsplash that was back ordered for months instead of leading me on they told me as soon as they were informed because of CV19 there was a long delay. I recommend Dehaan’s, I know I’ll go back for future projects!
Lesa Buckley
March 7, 2021
- We had new carpet and wood flooring installed and the service and communication was excellent!
Steve Luczak
February 22, 2021
- Very great service and selection
Jill Anderson
February 20, 2021
- DeHaan’s is our go to place for flooring and tile. They always exceed expectations.
Kym Pawelka
February 19, 2021
- Exemplary! From start to finish everything well very well
Dan Wisneski
February 4, 2021
- Friendly efficient prompt knowledgeable competitive
Tim & Rose Licatesi
February 3, 2021
- Very happy with service.
Carmen Reilly
January 16, 2021
- From the moment we began our association with DeHaan"s, the experience was wonderful. We dealt mostly with Zach and Lindsay, who are amazing in their field, but everyone in the company does stellar work. Every sub contractor we interacted with knew exactly what he was doing, and did it well. We completed our now lovely downstairs on time and on budget. Thanks to all of you. It was a real pleasure!
Ken & Mary Velthouse
January 16, 2021
- Excellent. Highly recommend.
Ula Calsbeek
January 16, 2021
- Carpet looks great......Koster boys did the installation and are very good. Thanks for your good service.
Marcia Hulst
January 15, 2021
- Kim is great and the installer was very nice and did an excellent job!
Phil & Jackie Haan
January 15, 2021
- We were very pleased with the service we received. The floor is beautiful. The installer did an excellent job and was very professional. Overall, it was a very good experience.
Sandy Larsen
January 15, 2021
- Good customer service, quality installation.
Carrie Vandenbrink
January 15, 2021
- We had our new Laminate flooring installed and it looks fantastic! Thanks again Dehaan!
Jeff Toliver
January 15, 2021
- GREAT JOB - INSTALLER TOOK EXTRA TIME TO CUT AROUND STONES IN OUR FIREPLACE. HE TOOK A LOT OF PRIDE IN HIS WORK.
Todd Medendorp
January 2, 2021
- This is the only place I would go to get flooring and countertops. Their products and service are the best. The customer service is excellent!
Jan Workman
December 25, 2020
- helpful, courteous
Ruth & Tom Beier
December 18, 2020
- Had excellent service from start to finish. Liz was most helpful with picking out flooring and countertops. The installation was as scheduled and slight installation adjustments were dealt with immediately. We could not be happier.
David Westhouse
December 15, 2020
- Thorough work, workmen were prompt, kind and very knowledgeable about their craft!
Tim & Linda MacKinnon
December 14, 2020
- Friendly & helpful staff
Liesa Savage
November 23, 2020
- Good experience, despite a temporary concern when they misunderstood the selected installation date, and then had to scramble to find an installer available on that date. It all turned out well in the end, though.
Joel Anderson
November 21, 2020
- Knowledgeable Friendly
Nelson & Jean Herrema
November 21, 2020
- Great experience . Everyone was helpful. Was beautiful
Gloria Miles
November 21, 2020
- Zach and his team were so pleasant to work with. Zach went above and beyond in helping us understand how they could level our kitchen/dining room floor before installing Coretec flooring. They did a beautiful job with installation as well. We also purchased our quartz counters through Dehaan and that experience went well too. Everyone was very patient with my very slow decision-making process. Thanks Dehaan Flooring!
Amy Staton
November 16, 2020
- Great experience!
Kelly Schumacher
November 14, 2020
Karen Meyer
November 7, 2020
- I was extremely please with Zak and PJ. They were excellent.
Grace Shear
October 31, 2020
- I am.very pleased with everyone who worked with me, my installer was very good and his workmanship is excellent,
Mark & Julie Fennema
October 31, 2020
- Excellent. There were a few glitches. But such is life.
Sheri 7 Ken Pastoor
October 31, 2020
- Our experience with DeHaan’s could not have better. Every person went out of their way to make it that way. Kim helped us choose the product and then Zach took over the logistics. We did nearly our whole first level , and Zach was always available to answer my many questions. He was quick to contact me and coordinated the entire job front start to finish. Finally , Aaron spent a week in our home and he was a total professional and perfectionist. We are thrilled with our floor, and as a result, we recommended DeHaan to two other families who have already received their flooring. They are both very satisfied. Thank You!
Frank & Lynn Leiter
October 30, 2020
- Carpet looks good, installer did a very good job
David Langusch
October 29, 2020
- Jason did a great job. When we are ready to do the rest of the house, we are hopeful he will be available to help us out.
Chris Wiltse
October 28, 2020
- Professional and timely.
Kerry Huizing
October 28, 2020
- We have used DeHaan on a few occasions. They always deliver above and beyond. They also stand behind their product and installation with integrity. Highly recommend them for your next project!
Amy DeRuischer
October 28, 2020
Stephanie Thelen
October 20, 2020
- Professional, timely, quality
Kristin McLanis
October 19, 2020
- We had a GREAT experience at DeHaan all around--from the woman who assisted us with picking out our carpets to the installation process. Very knowledgeable staff, professional and friendly with high quality products and diverse selection. We will be back when it's time to redo our bathroom floors... and kitchen... and downstairs. ;) Thank you.
Ashley Eggleston
October 18, 2020
- My parents were super happy with install and Zac so was I, the installer did a great job as well.Clint
Clint Luttrell
October 18, 2020
- I want to thank De Haan Tile &Flooring for a wonderful job with new flooring in my home . It looks great and very happy with it . The staff is awesome , they are very helpful and will work with you answer all your questions . Definitely will recommend them .
Beth DeYoung
October 17, 2020
- We were very pleased with both the purchasing process, as well as the installation. No one at DeHaan was pushy or "sales-ee" at all, and they accommodated all our questions as first time carpet buyers. The price was moderate, but not sky high, and I do believe you get what you pay for, but only to a point. We felt as though they were honest with us every step of the way. It was a really nice experience.
Daniel Slane
October 17, 2020
- Great selection of carpeting! Excellent sales and service.
Rick Lopez
October 14, 2020
- The installation of the vinyl flooring in my kitchen and bathroom was done exceptionally well. The work was done on time as stated, for the price quoted, with no problems. I highly recommend DeHaan Tile & Floor Covering, Inc.The newest service we have had completed by DeHaan Flooring is new vinyl planks in our bedroom. The product and installation was done well and on time. I highly recommend DeHaan!
Maria Truskoski
October 10, 2020
- DeHaan’s was awesome! On point communication and pricing. The installers did great work and were very professional.
Leah DeKock
October 8, 2020
- Excellent!
Rex & Mary Weaver
October 8, 2020
- Experienced, professional, well done! Tell Mike his team did an excellent job. This is my son's first time dealing with DeHaan's. I think he will be back again. His friends love the floor he selected and it looks great!
Nic Kaminski
October 7, 2020
- Very Professional priced right
Randy Ihrig
October 7, 2020
- Very helpful and did good work installing flooring and countertop. It would have been nice to know that someone else was coming to finish the carpet edge. We wondered.
Evelyn Vanpopering
September 27, 2020
- I had a wonderful experience with DeHaan's. The product is excellent, and the installer was very thorough and particular which I very much appreciate.
Michelle & John Key
September 26, 2020
- I was very impressed with the installers. They were respectful of my furniture and did a great job on the install!
Penny Poleski
September 19, 2020
- Had a WONDERFUL EXPERIENCE from start to finish. Polite, friendly, knowledgeable, professional and timely. Would highly recommend this company and I will be a repeat customer❤️
Bethany Potter
September 14, 2020
- Your installer was amazing, it was such a positive experience
Larry & Susan Philp
September 14, 2020
- Good Job!!! thank you!!
Marcia Ballutat
August 26, 2020
- Great staff. Installers were friendly, courteous and worked with us as we did the entire first floor. Very satisfied.
Doug Guikema
August 25, 2020
- DeHaan’s was easy to work with and had very knowledgeable and helpful staff.
Kendra Arendson
August 22, 2020
- Every step of the process went great! Thank you
Doug & Mary Mast
August 21, 2020
- Excellent customer service from start to finish!
Karen Babinski
August 21, 2020
- We’ve used Dehaan flooring on multiple occasions for carpeting and hard flooring. We’ve been very satisfied on every interaction with the quality, pricing and professionalism.
Tom Draves
August 10, 2020
- I worked with Denise and Jeron. They were very professional and everything was on time and the quality of the end product was great.
Joan Reinardy
August 7, 2020
- Very good experience. Ray did a great install!
Lesa Capaldi
August 6, 2020
- Knowledgeable, very helpful, prompt service, and love the product!
Judy Westra
July 27, 2020
- Great experience from start in showroom to final install
Rick Hazel
July 27, 2020
- Generally excellent work. Just one instance of inattention to detail: new shoe molding was cut short and installed halfway-gapped on both ends.
Dick & Nancy Berends
July 25, 2020
- Timely,beautiful work,very professional, good prices!!
Linda Layle
July 24, 2020
- Great from start to finish.
Sally Sander
July 24, 2020
- Professional Personal Helpful
Steve & Diane Ellens
July 23, 2020
- All good
Jon & Pam Schmid
July 23, 2020
- Fair pricing. Good customer service. Good experience with installer.
Craig Peterson
July 22, 2020
- Excellent workmanship! Very professional and trustworthy people! Job well done!!
Vinanti Chauhan
July 20, 2020
- They did a beautiful job, I will recommend to friend & family.
Cheryl DeGroot
July 17, 2020
- Yelp reviews and responses only visible in dashboard.
Rick H.
July 17, 2020
- Yelp syndicated reviews and responses only visible in dashboard.
Rick H.
July 17, 2020
- Everyone that I worked with at Dehaan’s was very helpful! They worked we’re considerate of my needs and scheduled the work accordingly.
Christine Ensenat
July 15, 2020
- Very pleasant to work with and they know there product.
Dawn Hoezee
July 15, 2020
- The sales person was very helpful in helping me finding flooring that I was looking for. The installer Did a great job tearing out my old flooring and putting in the new, it really looks beautiful! thank you for your kind service from all your team members!
Betty Vierzen
July 11, 2020
- knowledgeable, Christian, excellent communication, very well done
Russ Overbeek
July 8, 2020
- Fast, efficient, high quality materials and workmanship
Larry & Susan Botma
July 6, 2020
- Personal yet very professional!
Dawn & Terry Baker
July 6, 2020
- Excellent products and installation was awesome
Craig & Grace Cox
June 30, 2020
- Lindsey (sales) and Mike Mesman are great to work with. However installer Ray did not complete the job to match the quote/my expectations, he left without me reviewing his work or saying a word-just walked out, took my extra flooring with him and when he did return to fix the job-he returned unannounced at his convenience, without an agreed upon appointment time and then was gruff to say the least. His work was well done once it was completed properly, but as a face of the company (customer facing representative), he does not present well at all. If I were rating for Lindsey and Mike only, I would give 5 stars. Unfortunately Ray spoiled the experience of getting some much needed new flooring after a damaging flood in our home.
Angela Gamble
June 26, 2020
- I worked with Denise VH in this project as well as past projects. Very helpful and insightful. I'm very happy with the flooring, carpet, tile and formica picked and how they look to make my new home
Martie Quakkelaar
June 26, 2020
- Great service
Roger & Sue Gress
June 26, 2020
- We have been very happy so far with our experience with DeHaan. Zach was very helpful in the planning and purchasing part of our flooring replacement and Mike, our installer, could not have been more friendly or more competent. He made a number of adjustments on the fly and even fixed a door of ours that wasn't shutting properly. Excellent value and customer service.
Erica Shier
June 24, 2020
- Pleasantly surprised. I purchased good carpet at an excellent price. I'm super satisfied.
Beverly Dalton
June 17, 2020
- Each person we have been in contact with throughout the process of purchasing, estimates, and installation have been professional and very helpful. We love our new flooring and would definitely use DeHaan’s for any future flooring needs.
Mike & Sandy Campo
June 16, 2020
- Knowledgable and dependable.
Phil Nelson
June 16, 2020
- Efficient. Good value. Outstanding workmanship..
Bobbie Landauer
June 5, 2020
- Easy, fast, affordable, professional!
Alissa Muller
June 1, 2020
- Friendly associates and installers. Did a good job installing carpet but broke three of my corner beads which now require repair. Sent an email to Mike describing what happened and he never replied, just sent the bill. Led from a 5-star experience down to a 3-star at best.
Isaac Chandler
June 1, 2020
- Very friendly and helpful, not pushy. Did a beautiful job on the installation of my vinyl flooring, very happy. Looking forward to working with them again replacing my kitchen countertops.
Linda Kaminski
May 31, 2020
- I recently had carpet installed in my bedroom and walk in closet. Angie and Linsey in the store were very nice and helpful. The father and son team that installed the carpet were friendly and fast. My new carpet looks great and I would definitely recommend DeHaan Flooring to everyone no matter what kind of flooring you need!!!
Catherine Marsh
May 29, 2020
- Professional, friendly, knowledgeable
Joe & Sue Mulvihill
May 26, 2020
- We had an overall good experience. People were helpful and when we had to have our delivery pushed back because our basement was not yet ready it was no problem. We were able to reschedule when it was ready. Installers did a good job
Michelle Elizondo
May 26, 2020
- Great employees ...I enjoyed working with Jenni and Jeron and Aaron did an excellent job installing the flooring which looks fantastic. Would definitely recommend DeHaann’s and hope to order carpeting in the future.
Mary Ritterby
May 5, 2020
- Under the unusual times the installation went extremely well.
Bill & Faye Howe
April 28, 2020
- Great.
Jim & Patty VanderHoek
April 28, 2020
- Professional, courteous & knowledgeable about product. Very satisfied!
Rick & Diane Smits
April 27, 2020
- Very happy with the professional workers and the work was great
Shirley Deruiter
April 27, 2020
- It was great working with the team at DeHaan. My floor looks great. Thanks again DT
Carol Knapp
April 27, 2020
- Very good experience! Would recommend for vinyl plank And installation.
Lisa Braendle
April 27, 2020
James Riemersma
April 17, 2020
- They were spotted at the anti-quarantine ‘protest’ and I do not give my business to those who intentionally put others at risk of exposure to a deadly disease. I hope you know your company name is on a boycott list that is being spread far and wide. Good job announcing to the world that you don’t care if you kill others by spreading an infectious disease.
Melaneigh Cain
April 15, 2020
- Everyone was extremely helpful with our bathroom and willing to work within our budget. Great group of people to work with. Will totally use your business in the future
Jennie Vanzanten
March 24, 2020
- competent, complete, on time, quick work, no hard sell
David Uitdeflesh
March 20, 2020
- Mike the installer was excellent. Professional and neat and perfect work. Would recommend him to anyone. Mike in the office was honest about how our plank flooring would not work on stairs and We appreciated his honesty and professional opinion. DEHaans has never let us down. The best!!
Terri Shoemaker
March 19, 2020
- Very helpful and easy to work with.
Don & Mary Westhouse
March 17, 2020
- Everything about our experience with De Haan's was superb. The saleswoman was helpful. The person who measured and scheduled installation was friendly and caring. The installer was excellent. Our De Haan experience was far superior to our experience with other carpet and flooring installers. We'd highly recommend them and will most certainly deal with them in the future.
Bill & Marybeth Haverkamp
March 16, 2020
- I have never been at DeHaan Flooring before But wanted to keep the business close and from what I read online everyone seemed happy . From the first time I stopped in the store I felt comfortable. everyone was very willing to help and provide information on the product we were looking at (carpet) the process was easy we took samples home on Saturday . Stopped back the first of the week they sent out someone to measure they ordered the carpet and within a week it was installed and looks great . We are very happy .
Brian Wagner
March 16, 2020
- excellent product and service
Mary McLoughlin
March 16, 2020
- Overall good. Measuring was off which resulted in patching and extra seams. Installer needs to vacuum up debris when complete
Aaron & Esther Oberlin
March 16, 2020
- Great customer service, very competitive pricing, great selection. Installers did a super job. Very pleased and would definitely recommend highly. Thank you!
Conny Clay
February 21, 2020
- Mike the installer is wonderful. Listened to all my concerns, addressed then all. Did a beautiful job!
Diane Travis
February 21, 2020
- Wonderful people. Lindsey was terrific to deal with and very helpful. The installers were equally nice.
Tom Campau
February 21, 2020
- Excellent service from start to finish! Product is of high quality and looks great too. Overall really happy. Thank you for making everything run so smoothly! Mike was especially great.
Mindy Beard
February 17, 2020
Carrie Knott
February 12, 2020
- Great from start to finish. The expert sales team helped me pick out my flooring, and the installation team was on time and did a great job.
James Komejan
February 6, 2020
- Dependable and honest people. A joy to work with!!
Dar Craven
February 5, 2020
- very very good. Insstaller ws fantastic-will recommend DeHaan to any one need flooring help
Pete Persons
February 4, 2020
- Great service from start to finish!!! From the great customer service in the store, the great service in our home to get an estimate, and the great installation!!! Thank you Lindsay, Zach, and Phil!!!
Sarah VanMeter
January 20, 2020
- Great overall service. Helpful and friendly sales people, designers, and showroom staff. Would definitely recommend them to everyone and personally, I will go back for future flooring needs.
Cathy Nyboer
January 17, 2020
- Top notch
Charles Roetman
January 17, 2020
- they were very helpful,
Donald Williams
January 17, 2020
- Very nice people from time of purchase all the way through the install. installers Mike, Matt and Cam were very nice to work with Thanks again
Andy Terranova
January 13, 2020
- Very happy with flooring and installer.
Bill & Marilyn Armstrong
January 13, 2020
- Helpful
Doug & Kathy Kool
January 13, 2020
- Lots of options, good prices and quality installation!
Laura & Wayde Ward
January 13, 2020
- We recently worked with DeHaan a large project involving traditional hardwood flooring, floor tile, shower tile, kitchen backsplash tile, and carpet. We were extremely impressed with the installation and it is clearly evident DeHaan employs the best. There were several times in which the installers knew that the final appearance would not be correct unless we resolved a structure or misc issue. Throughout the entire process we worked directly with Jeron. We were very impressed with his quick follow-ups, recommendations, and passion for ensuring everything was the way we wanted it. I would strongly recommend Jeron and DeHaan for any flooring need. We will be lifelong customers.
Chris
January 9, 2020
- Everyone at Dehaan is such a pleasure to work with. They have a beautiful facility with tons to look at. I highly suggest visiting their store to fulfill any of your design needs!
Jacob Spiller
January 7, 2020
- Everyone working in store was very helpful and pleasant to deal with. Also nice job on installation. We are very happy with new carpet. Will be back.
Larry Terborg
January 6, 2020
- Aaron did a great job and we are pleased with our new floor.
Ron & Donna Blackport
January 6, 2020
- We have used DeHaans for may projects. Everyone is so helpful and knowledgeable on all the products. Would recommend your services to all our family and friends.
Chris VanEerden
January 4, 2020
- The workers that installed were very nice and cleaned up when finished.
Tim & Amy Cyrus
January 4, 2020
- DeHaan has been a great resource for us as we upgrade the flooring in our home. They have been very responsive and helpful at every step. Jenn
Jennifer Deamud
December 30, 2019
- All good Mike was quick to respond whenever I had questions Phil did a beautiful job installing We love the new carpet Love this SHORT questionaire In 2020 we have another bedroom, livingroom, & bathroom we want to do - Jim Kuzdal
Kristi Kuzdal
December 30, 2019
- No pressure sales tam help. very thorough, excellent installation!! trustworthy, honest, fair, would recommend
Linda Spencer
December 25, 2019
- Wonderful experience!! They were most accommodating due to our construction delays.
John & Cheryl Coder
December 20, 2019
- Great customer service when I purchased carpet.
Missy Del Cotto Furlong
December 20, 2019
- From our first visit to the store, to the free quote and installation, everything was great. Would highly recommend!
Nicole Overbeek
December 20, 2019
- Love our new LVP flooring. Great service from start to finish. My only comment would be that if the installer had used a shop-vac instead of a push broom, the dust would have stayed more contained. It took a full week to clean up all the dust left behind.
Roy Heiniger
December 20, 2019
- The carpet o purchased there is great. Installers worked well together. Got he job done!
Sue Lamberts
December 19, 2019
- Excellent service throughout from tile selection, quotation and installation. Will definitely return to initiate a similar process for our master bathroom..
Jeff & Ann Isackson
December 9, 2019
- We love our new COREtec Pro Plus flooring. We were very pleased from our very first visit to the store to the final installation process. Jaron was very helpful and efficient when measuring, answering our questions and scheduling our install. Aaron Gunnick was friendly, courteous and a joy to work with.. He did a beautiful job. We would certainly recommend your team to family and friends. Thank you.
Linda Bobeldyk
December 6, 2019
- Excellent estimator and installers of our laminate floor. Done on time.
David & Darlene Hall
December 4, 2019
- Efficient,clean,well done
Cheryl Kruithof
December 3, 2019
- very nice people to work with, both in the office and the contractors. Thanks!
Karla Faber
December 3, 2019
- We can always count on DeHaan's for quality products and the experience with installing them.
Brian & Shiela Swartz
November 25, 2019
- They have tons of options. No pressure sales and super helpful in designing what we wanted.
Laura & Wayne Ward
November 23, 2019
- Aaron did a fantastic job of both prepping and installing our new flooring. He is a true professional and you should be honored to have him.
David & Renee Mertz
November 20, 2019
- Hi---The person who put in our wood laminate was very personable, professional, and efficient! He was also a fantastic whistler; it made the day relaxing. We are very happy with our daughters bedroom!,!! Dawn S
Dawn Shoemaker
November 20, 2019
- We were very pleased with the service we received. The carpet installers were fast,, courteous and pleasant. So far, we are very pleased with the carpet.
John & Margaret VanRyn
November 18, 2019
- Great job from start to installation.
Mike O’Sullivan
November 18, 2019
- The Sales people are helpful and everyone is nice; but, we had install/product issues. The installer did come back to fix the problem, but we are just "okay" with the end result. Plus, our carpet has a pulled thread that we found right after the initial install, but honestly forgot to mention because there were bigger issues. As I was recently vacuuming, I noticed the thread & regretted that we forgot about it. Again, the other issues stressed us out & trumped this. I hope it doesn't completely unravel, as our carpet is a Berber.
Kimberly & Tom Grimes
November 15, 2019
- Estimator Mike was fabulous. Vinyl installer Josh was also excellent. Carpet installers were not as stellar. Fortunately my wife was there to correct some errors made transitioning from the vinyl to the carpet in the bedrooms. Would’ve given 5 out of 5 if not for this team.
Paul & Deb Peppel
November 8, 2019
- great job
Mike & Judy Ralston
November 7, 2019
- Great customer service. Their installers do extremely high quality work. This is the 3rd time we've used DeHaan's and we've never been disappointed.
Helen Broekhuizen
October 21, 2019
- Really great service. Very helpful advice from the staff as to best flooring to choose and best layout for the installation. Installer was very skilled in handling a few install issues that came up and a very pleasant person to have around.
Kathy Douma
October 21, 2019
- I feel we received expert advice and care with the people we had contact with. The installers were professional and did an excellent job! We love our carpet! Thanks!
Margaret Tjapkes
October 21, 2019
- Very good
Matt & Denise Blinn
October 21, 2019
- Very happy with the install process. Brandon was courteous and he cleaned up each afternoon before he left.
Tom DeMarce
October 21, 2019
- We worked with DeHaan while redoing floors throughout a newly purchased home. We also had new counters installed in the kitchen and both bathrooms. We were moving to Michigan from another state, and primarily worked with the DeHaan team from afar. I cannot say enough about the high quality service we experienced. From working with Abbie and Lindsey in the show room and over phone/email to Matt's excellent quoting and service management, we were always taken care of even when out of state. Every appointment was made on time. Budget was very accurate up front. And all of our many questions and concerns were quickly answered. I highly recommend DeHaan primarily because of there expert customer service, and the quality of work has left us thrilled. Thank you to the DeHaan team!
Haley Pioch
October 15, 2019
- Great experience. Pricing good, installation went very well.
Kim Devries
October 15, 2019
- Professional and friendly and always helpful when we asked questions. Thanks
Ted & Rose Wentworth
October 14, 2019
- Helpful customer service when we came in to choose carpet. Great installation.
Tim & Tam Holwerda
October 13, 2019
- Amazing! From the selection to measuring to the installation, every step of the way was seamless! Highly recommend and we will use in the future for sure!
Kelsey VanEerden
October 11, 2019
- Excellent service!
Linda Kamps
October 10, 2019
- Professional, accommodating, thorough, helpful
Nancy Tamminga
October 9, 2019
- Everyone was very professional and communication was right on.
Sue Ross
October 9, 2019
- Wonderful people to work with. Professional and explained all the details very well. I love the new floor they installed in my laundry and Bathroom. Excellent job with a lot of extra work around all the appliances and crawlspace door Would recommend to family & friends Thank you for all your help in making our home more beautiful!
Dennis & Cindy Wozniak
September 28, 2019
- They did a Great Job!!!!!!!!!!
Mark & Jodi Potgeter
September 28, 2019
- Positive
Fritz Haney
September 27, 2019
- Worked with Kelli of Just Floors for selection of LVT for kitchen area (kitchen, small eating area, 3 closets), 1/2 bath and basement steps. She was very good about understanding what I was looking for and explaining my flooring options. Mike from DeHaan Tile & Floor Covering did an excellent job laying the tile and the sheet vinyl for the steps. He was clean and neat. Completed job within estimated time.
N Gant
September 25, 2019
- I really appreciated working with Zach and Abby. They were extremely helpful with choosing my flooring and letting me know exactly what was going to happen and when. The install was great and my floors look fantastic! Highly recommend.
Pam Tillema
September 23, 2019
- We purchased a good quality product and were able to install it for us on short notice last year (they fit us in a cancellation). This year we put on an addition and they came back out and installed the rest. They blended in the floor levels and you cannot tell it wasn’t done at the same time. Very good installation job!
Sue Walker
September 23, 2019
- Very easy to work with, friendly and knowledgeable staff.
Jon Takala
September 23, 2019
- We were very appreciative of the advice that Aaron gave us regarding the installation of the shower unit which was put in the previous day. It was so out of plumb that Aaron could not finish the floor. Because of his observation and advice we called Godwin Plumbing and the manager came out and determined that it had not been installed properly and had to be torn out and reinstalled in order to for the floor and drywall to be finished. Aaron was so nice about it and was so helpful . He really did a great job on the floor too. We sure appreciated his help backing us up on this as we would have had a heck of a mess if the shower unit wasn't reinstalled properly. Thanks again , Aaron.
Susan & Jack Henry
September 20, 2019
- Very friendly staff. Installers arrived on time. Very satisfied with their work and the carpet looks great. Would recommend DeHaan's to anyone we know who is looking for new carpet.
Tom & Bev Verburg
September 19, 2019
- Couldn't have had a better experience. Matt took care of us from start to finish and went above and beyond to make sure we were completely satisfied. We will continue to use DeHaan for our future flooring needs.
Marshal Ross
September 18, 2019
- Everything is great. Excellent carpet, very helpful staff. Very friendly and polite. Installers did a great job.
Susan Hofmann
September 18, 2019
- They did a great job!
Betsy & Jon Andreasen
September 4, 2019
- Excellent products and service
Mike Gootjes
August 23, 2019
- Excellent
Doug & Deb Boerman
August 18, 2019
- Professional workmanship aND done in a timely manner.
Gary & Marilyn Peters
August 18, 2019
- Was not really happy with some of the mix up of scheduling, but love the end product. They did a great job.
Lina Cole
August 18, 2019
- DeHaan was great work with! Great service, quality work and more affordable than every other quote we got. Will work with them again.
Laura & Wayne Ward
August 17, 2019
- The installer who came to do the repair did a great job on the seam repair. What did not happen is that the carpet was not stretched in both directions as was explained to me when the estimator came out. I have two areas where there is a bunching of the carpeting. I did not go back in to check on this when the installer said he was finished. I assumed (my mistake) that the stretching of the carpet in both directions was noted on the order.
Catherine Botts
August 9, 2019
- Knowledgeable, professional, efficient
Pat Huebner
August 6, 2019
- Very professional--everyone that we had contact with.
Claude & Jan Bos
August 5, 2019
- The store was really nice and the people were very professional and easy to work with! The carpet is amazing! The installers got some dirt marks and scrapes on the walls when installing, but other than that no complaints.
Libby Sandvig
July 28, 2019
- Great!!!
Irene Berger
July 27, 2019
- Extremely helpful when picking the carpet and tile out and even easier having it installed. Very quick and very well done!
James Komejan
July 26, 2019
- Extremely helpful when picking the carpet and tile out and even easier having it installed. Very quick and very well done!
July 25, 2019
- Excellent service - start to finish
Loren & Linda Gulker
July 22, 2019
- 'Very nice people to work with. We used them many times over the years. Very competitive price wise as well.
Ron Harder
July 19, 2019
- The process went smoothly from sale to install. Thanks!
Tim Vandentoorn
July 19, 2019
- Great.
David Wahl
July 19, 2019
- The installers were wonderful!
Tanya Vanderveen
July 14, 2019
- I had great help selecting the right carpet for our basement. The installers also did a great and professional job! Thank you!!
Scott & Julie Schrotenboer
July 12, 2019
- Excellence!
Sharon Wandrey
July 12, 2019
- Very easy to work with. Installer was excellent, cleaned up every day and did an excellent job. I have already recommend DeHaan to friends.
Rick & Dawn Dupon
July 9, 2019
- Great! Everyone was very nice and professional.
Deb Brasilius
June 29, 2019
- Great with answering all concerns.
Linda Buck
June 29, 2019
- Products are top notch. Communication not so much
Teri Holwerda
June 29, 2019
- Good-- I like the carpet and color real well.
Jan Blouw
June 22, 2019
- Very nice person, came in, did his job, cleaned up and it looks great and am very happy with the job. This is the way things should work and it did!
Audrey Bartlett
June 19, 2019
- Very helpful, pleasant experience, great staff. John, our carpet installer, was excellent!
John and Linda Houghton
June 18, 2019
Jan Bos
June 18, 2019
- very good. enjoyed he workman who was here and the person taking measeurements was nice also.
Phil Willemstein
June 11, 2019
- Outstanding. Excellent. I could not be more pleased.
Bobbie Landauer
June 10, 2019
- Fantastic service. Product line could be more robust.
Sandra Gabrielse
June 10, 2019
- DeHaan is an amazing company! We just built our dream home, and they did the tile and flooring throughout. They did an amazing job. I cannot recommend them enough.
Bonnie Steensma
June 6, 2019
- We appreciate your prompt and courteous work in our family room. Thank you
Rudy & Sue Baker
June 3, 2019
- When I called I needed a quick install due to home going on the market. The installer was available, the carpet was in stock and the sales process was seamless. I run a small business so I was very pleased from start to finish with my purchase at DeHaan.
Judy Cisler
May 28, 2019
- Return customer
Patrick & Sabrina DuMond
May 26, 2019
- I would not use the same installers again. The carpet that my sales person helped me pick out for our downstairs family room is easily snagging. Carpet came in late. Installation delayed. I appreciate Dehaan but it was not a great experience.
Diane Tower
May 18, 2019
- Supportive professional staff helped the purchase of laminate and flooring installation positive.
John & Barbara VanDuren
May 18, 2019
- Matt did a great job with our tile install. We are very happy with the results!
James Overbeek
May 17, 2019
- The installation was excellent. No issues there. However, the wood flooring had more deviations in color tones and patterns than expected. The sample did not show this. However, now that the flooring is done I like the look. I'm just hopeful they look good for many years. I will follow the guidelines from Shaw flooring. Thanks, Rhea
Ray & Rhea Pruett
May 17, 2019
- It has been a very good experience. Everyone has been very helpful and professional. The carpet layers were awesome. No nicks on my walls and they were very efficient.
Ed & Lorinda Visser
May 14, 2019
- A wonderful experience. We are repeat customers.
Leon & Pamela Alderman
May 14, 2019
- DeHaan's did a great job installing our carpet. We will use them again for future flooring projects. Fast communication on quotes and setting up installation date. 5 star experience!
Cindy Smith
May 11, 2019
- Great
Mattie Riley
May 11, 2019
Calvin Idema
May 9, 2019
- Excellent service from helping us select product, to estimation, to installation.
Jen & Jeff Bakhuyzen
May 6, 2019
- Very easy to work with. Had a small issue and was taken care of right away.
Terri Reese
May 6, 2019
- Excellent. The only word for it!
Ken & Andrea Reynolds
May 2, 2019
Brad Suttorp
May 1, 2019
- Phil pays great attention to detail and we really appreciate his work! Dean is also great to work with on the forefront!
Rebecca & Steve Bosma
April 30, 2019
- Very good at keeping the customer informed through out the whole process.
William Potapa
April 30, 2019
- Excellent service. Lots of advice for us. Hard working installer got done with the job in 2 days, not the quoted 3 days. We LOVE our new LVP!
Deb Lapres
April 29, 2019
- We have done numerous projects with DeHaan"s and have always found them to be friendly, helpful and extremely accommodating. Thank you!
Ellen Mulder
April 28, 2019
- Exceptional service and value!!
Jason Allard
April 27, 2019
- Patient...Zach and the designers have been patient with us as we changed our selections a time or two.
Dave & Joanne Bengston
April 26, 2019
- Nc
Karen Kwekel
April 26, 2019
- Very helpful and knowledgeable staff - sales staff and installation guys were willing to answer questions and offered excellent service. Installation was professional and done quickly. Highly recommend!
Ken & Diane VanPutten
April 26, 2019
- Great working with Mike and Abby! Nate our tile installer was excellent. Enjoyed working with him. Our house looks awesome.
Dana & Steve Anderson
April 25, 2019
- Service was excellent people were very helpful Will recommend you to friends
Dee Glass
April 25, 2019
- Product is wonderful, quick service. The only problem is I always have a lot of carpet left over... So we need to make sure the measurements are correct
Sandy Bultema
April 25, 2019
- ⭐️⭐️⭐️⭐️⭐️. They are a great. We are picky and demanding people and they measure up by the gold standard
Clara Potapa
April 18, 2019
- Excellent! High quality work. My job was completed ahead of schedule.
John Meyering
April 5, 2019
- Very good. The project was done on time. Very satisfied with the flooring. Excellent installation. Aaron did a good job
Tom DeMarce
April 5, 2019
- Love it.
Samantha Pixley
April 2, 2019
- The office assistants were friendly and very helpful, keeping within our price range desired. The gentleman who installed our carpet was courteous and efficient and completed the job in a timely manner.
Donna Records
April 1, 2019
- Initial contact was a little cold but very pleased overall.
Dave & Kathy Burgess
March 31, 2019
- We especially appreciated the skill of our installer, Mike. He was able to blend in the new pieces with flooring already there without having to use anything visible to attach it. Good job!
Jim & Arlene Beukema
March 31, 2019
- Excellent products and superior service - that's always been our DeHaan's experience!
Mary Gronsman
March 30, 2019
- Very happy with all aspects of the job.
Ron Brock
March 23, 2019
- really great all around :)
Ty Wauben
March 23, 2019
- Always excellent!
Mike & Leslie Beuschel
March 23, 2019
- Very happy
Daryl Breymeyer
March 22, 2019
- Everything went very well. The installers from premiere did and excellent job.
Terri Gavin
March 22, 2019
- It can be rather overwhelming making a final decision on what is your best option for your home. They will help to show what your best options are to keep you near/under your budget. They we're very helpful & patient through the decision process! We just got the carpet in yesterday and they did a wonderful job! I highly recommend this company, go in and see what they can do for you!
Jackie Komejan
March 21, 2019
- The entire process of choosing, ordering and installing our flooring was flawless. The staff that we worked with her kind and knowledgeable. I would definitely recommend DeHaan to anyone looking for tile and/or flooring.
Chris & Jill Trepins
March 19, 2019
- We appreciate the quick service from DeHaan’s.the carpet installer was great and did an amazing job!
Ron Zuverink
March 19, 2019
- Very satisfied with quality of products, installation, and pricing.
Barry Marcia Kohley
March 15, 2019
- I was pleased overall with our service. I appreciated the tile installer feeling it was best to wait another day to dry the concrete fill in and not just pushing through with the tile. The carpet installer was very meticulous on the reinstall around the tile. It looks amazing, like it always had been there. We are still waiting for the rest of our bill though. I also would have appreciated a consistent time/date. An email would say one thing and the calls would say another. Also we had one time quoted and then it was changed when a reminder was given the day before. We could accommodate because one of us was off but not everyone can just get off work when times change. We hope to work with you again soon.
Jennifer Dustin
March 15, 2019
- Professional
Naomi Bistline
March 15, 2019
- Great customer service in store . Very happy with installation. Will come back to do flooring and carpet for other rooms in house. Thanks
John Davy
March 14, 2019
- commited to doing an excellent job
Mary Boes
March 14, 2019
- We had an amazing experience with DeHaan’s! We had great service from the beginning to the end! We are so happy with our new flooring! The gentleman who came to take out our carpeting was very polite and helpful. We also enjoyed having Aaron in our home to install our floor. Thanks for a job well done!!
Jamie Alderink
March 14, 2019
- Great job!
Dave & Julie Vanderveen
March 13, 2019
- Helpful
Kevin & Sue Prins
March 13, 2019
- Wonderful selection of products. The installer did an excellent job.
Tracy Warsen
March 13, 2019
- Excellent installation
Joan & Wayne Westendorp
March 4, 2019
- Perfection! From the help we received in your showroom at the very beginning our flooring journey to the installation, I can’t believe there is another company that could begin to compare with the experience we received. We are going to be your #1 ‘word of mouth’ advocate.
Julie Brush
February 24, 2019
- The people were friendly and the work was done quickly. We had a good experience.
Larry Dent
February 18, 2019
- I have used Dehaan on multiple projects both commercial and residential. I even shopped them on my last project only to find their pricing was very good. That combined with the service I expect is awesome.
Tony LeFever
February 11, 2019
Brock Bykerk
February 8, 2019
- I am beyond thrilled with our new hardwood flooring installed by DeHaan Flooring. They were helpful and patient from the first time I stepped into their showroom. The entire process took about 6-8 months. So very patient!!It took me a long time to decide on the proper type of flooring for my desires and needs. There were many conversations had about flooring type, design and layout possibilties. My rep/estimator Jeron was extremely helpful when it came to coming up with some creative options for our stairway. He listened to what I really wanted but knew I was shooting to keep it within a reasonable price. Never once did I feel pushed or rushed to make a decision.Finally when it came to instalation day I was beyond impressed with my installer Aaron. He was extremely detailed and again very patient with all my questions and ideas. He knew I was hoping to skip t-molding strips where our new flooring and old tile would meet up. I wanted as smooth and seamless of a look as possible. He wouldn’t give up even when we realized the preexisting flooring wasn’t cut very well and would make it more difficult. He went above and beyond what I know most out there would. I am a detailed and kind of picky person and would notice things most wouldn’t. He didn’t just zip through the install to get it done, he took his time and it shows in his beautiful work.I am just so impressed and please with my service all the way around. So much so, that we are having more done soon! I would absolutely recommend Dehann Flooring without a doubt to anyone who asks.
Dana Manrose
January 29, 2019
- Work is excellent and they show up when they say, they dont leave a mess and the price is reasonable...what more could u ask for!
Barb Shoemaker
January 28, 2019
- Outstanding quality of product at a reasonable price. Installer did a great job and will ask for him on all future carpet installations.
Sherman Robbins
January 11, 2019
- Dehaan tile and floor covering installed the hardwood, LVT, and tile in my home. They did an EXCELLENT job! Our new floors look beautiful. The staff is friendly, thorough, and went above and beyond in every aspect. The installers were kind and professional. Love my new Shaw flooring!
Ty Jansma
January 2, 2019
- Fantastic people to work with. They did a great job understanding what we were trying to accomplish, and helped us make the right decisions. Installation was wonderful and everything was CLEAN when they were done! STRONGLY recommend DeHaan!
Matt Bol
December 27, 2018
- After looking around DeHaan came up with the most competitive price. They installed the day they said they where going to and did an above and beyond expectations. It was a unique job and took talent. Dean was very accommodating in every way to make sure the job got done the way we wanted it and always returned phone calls promptly. Thank you DeHaan
Russ VandenToorn
December 21, 2018
- I chose to use DeHaan because they installed my mothers flooring and she liked them very much. I was very happy with their service. There was a problem with the removal of my existing flooring (totally my fault) but they took care of everything, including bumping some jobs to get me rescheduled quickly. The guy that did the install was very professional and worked quickly while still paying attention to details to make sure I was happy with the way my floors looked. I am very happy with the service I received and the finished product.
Eleanor Henderson
December 14, 2018
- Jeron was awesome - he is a great communicator. He worked closely with me to schedule the work when it was convenient for me. He also kept me in the loop about schedule changes as the process moved along.I was also very impressed with the (demo and installation) workers from Premiere Granite and DeHaan Tile. They were very polite, timely and neat. Overall, I would highly recommend their services. We are very happy with the finished product.
Karen Bruinsma
December 14, 2018
- Excellent customer service from start to finish. They helped me pick out exactly what I was looking for in the store. I was able to schedule an appointment for a quote right away. The price was reasonable and comparable. We did the demo ourselves and they graciously answered any and all of our questions that we had about that. Installers did an awesome job. Can't imagine going anywhere else!
Kelly Malone
December 11, 2018
- Very happy with our new hardwood floor from DeHaan.....our installer was terrific!
Mike & Carol
November 28, 2018
- Quickly responded to provide a quote for new carpeting. New carpet pricing and installation were excellent. In store help selecting carpet was excellent. Project completed in a timely manner. Installers were excellent.
Nancy & Lowell Knapp
November 28, 2018
- From the beginning everything was a breeze. The carpet looks great and the final invoice matched the estimate. Very happy with the product and the experience!
Tina Ensley
November 27, 2018
- The guys who put in the carpeting did an excellent job. They were very friendly and professional. (The one guy may have been a little HOH, but that didn't matter.) I am very happy with the color; it pulls everything together. My only concern may be the longevity. How durable and long-lasting will the caapet be? Time will tell. Thank you very much! Dawn S
Dawn Shoemaker
November 19, 2018
- Great customer service beginning to end.
Michelle & Rick Alvarez
November 19, 2018
- Great job! All installers were top notch. Experience working with DeHaans was seamless.
Michelle Kingsbury
November 19, 2018
- Friendly and professional loved Pam!
Beth & Doug Heyboer
November 17, 2018
- We only use DeHaan because we trust that the quality and service will be excellent! We always recommend them to family and friends!
Tom & Julie Graczyk
November 17, 2018
- Very professional and knowledgeable. Their install was flawless and I will continue to advocate that people use their services.
Dan & Mariah Nauta
November 16, 2018
- Very good. I am happy with the products and the installation.
Nina Brown
November 16, 2018
- Great service.
Sara VanHorn
November 16, 2018
- It was a great experience. Installers were friendly and did a great job.
Melissa Smith
November 11, 2018
- Excellent, pleasant, efficient service
Bill & Laura VanTol
November 10, 2018
- Dependable and easy to work with.
Todd Hoke
November 10, 2018
- I’ve always had a positive experience (but I deal with Sharon who is a friend and Dean who is my kids’ friend).
Crystal Osterink
November 9, 2018
- Staff in the store was knowledgeable, accessible, and patient with us as we had a lot of questions and took our time making up our minds about what material and color of flooring to buy. After we decided, then they promptly scheduled installation, and gave us adequate notice so we would be prepared. The installer arrived as scheduled and did a beautiful job. We are very pleased with the every step of the process.
Carl & Peggy Surma
November 5, 2018
- Everyone was very helpful in choosing the flooring, scheduling the installation., They worked around my schedule and very understanding when my project wasn't finished on time. Installations was great also.
Barb Helmus
November 3, 2018
- had a short time frame of when carpet came and bed they went out of there way to make sure we got our carpet on time. and their prizes our alot better than the other places
Jim & Bonnie Kleersnyder
November 3, 2018
- We are very pleased with your product installation great job very happy with it all
Marlene Davidson
November 3, 2018
- Great experience! Was easy to get an estimate, go into store to find what I want, and schedule service. Installers arrived on time on day of installation and did an excellent job. I would highly recommend using Dehaan. Thanks!
Christie Murawa
November 2, 2018
- Awesome. Thanks so much. I think it was Mike who laid the carpet. DeHaan is very fortunate fo have such a Conscientious , hard working Employee I wouldn’t shop anywjere else for floor covering.
DeAnna VanderWerf
October 30, 2018
- Professional, efficient, reasonable
Kevin Murphy
October 30, 2018
- I am very happy with my carpet and am just loving it! I was determined to have 15’ wide carpet and Dean made it happen. The installers did a great job and it looks great! I would definitely recommend DeHaan’s for a quality job!
Deb Steenstra
October 29, 2018
- The man that did my back slash and Steve who did my flooring BOTH AMAZING & VERY Skilled job with in a VERY Timely manner even picking up after they finished each day.
Barb Bodenner
October 23, 2018
- Fairly decent response times. Very helpful in the store. Installers did a good job too. Worked well and made all necessary adjustments to make carpet look and fit well.
Tom Voss
October 23, 2018
- Great service and actually showed up when they said they would!! :)
Bill Merrill
October 22, 2018
- Excellent service and installation.
Darlene & Don Dykstra
October 22, 2018
- Great
Jim & Mary Detrick
October 22, 2018
- Abbie was extremely helpful and knowledgeable and worked within our budget. Mike measured and was flexible and gracious when we changed plans. The island looks fantastic. Thank you!
Joan & Ken Buiter
October 22, 2018
- great
Roger & Joanne Naber
October 22, 2018
- Everything went so swiftly and smoothly! The floor is beautiful and looks like it is original :) So many compliments on how it looks.
Stephani Veldhouse
October 15, 2018
- This was a very positive experience from start to finish. And I can't say enough about Jim and John. They were great. This is our third time dealing with you but it won't be the last. I will never go any where else..
Kim & Jane Bray
October 14, 2018
- Great responsive service.
Steven & Lisa Struck
October 14, 2018
- The flooring is beautiful. The installation was fantastic, but the installer was a little intimidating for me, a woman, to have at my house with no one else there. He may be better on a job with more than one installer. I am extremely happy with my floor though.
Kelly Roach
October 13, 2018
- Love using locally owned business. Especially when they give great service.
Teri Zinn
October 13, 2018
- Upbeat installers. No problem with their workmanship
Bill & Kathy Pendergast
October 13, 2018
- knowledgeable. first class.pleasant and very competent.
Don & Judy Langerak
October 13, 2018
- Fast
Jason & Lindsey Scheerhoorn
October 13, 2018
- Excellent customer service and quality.
Kristina Choura
October 11, 2018
- Dean was wonderful to work with. We were very happy with the pricing as well. Customer service was number one in our books. Will definitely refer DeHAAN to other condo neighbors. Thank you!
Jayne & Jim Thome
October 10, 2018
- Professional, highly qualified installers. Customer service excellent from beginning to the end of our project.
Larry & Judy Yugovich
October 10, 2018
- We always enjoy working with DeHaan's. The quality of their products and service is exceptional.
Tom & Deb VanderLugt
October 10, 2018
- Products, installation and service have all been outstanding!
Carl & Barb Franken
October 9, 2018
- Installers did an excellent job. Everyone was great to deal with.
Connie VanManen
October 9, 2018
- Fabulous from beginning to end! Your staff took the time and was patient with us as we reviewed options for over a year. Since this was a major remodeling and flooring was impacting over 70% of the main floor, this was needed.
Dawn & Terry Baker
October 9, 2018
- We have only had our new carpet for a short time but the quality is extremely good and the sales and installation were extremely professional and well done.
Lonnie Zamarripa
October 9, 2018
- The work was great and we love our new floor.
Ted Jones
September 22, 2018
- outbid the competition/friendly,knowledgable service in the showroom/competent,friendly man who installed the flooring-pleased with the service I received..will tell others about my experience/recommend your services
Diane Ratusznik
September 21, 2018
- Great customer service from the design shop to the installation. Consistent, on time, helpful, met all expectations.
Karl Nelson
September 21, 2018
- Excellent customer service, good prices and great variety of floor coverings. The installers do a great job. I love my carpet and vinyl flooring. I would highly recommend Dehann flooring!
Debbie Collins
September 19, 2018
- I was completely happy with the carpet that was installed in the bedroom awhile back. The experience I just had with the kitchen floor and the installation of the carpet while I was out of town, well I'm not impressed................ I'll pay the remaining balance of my bill, but DeHaan flooring will not be involved with my future flooring needs nor will I recommend to anyone else. The two stars given was generous.
Len Weber
September 17, 2018
- GOOD JOB
Donald & Martha Walker
September 16, 2018
- Very satisfying
Joe & Clare Baker
September 15, 2018
- Quality ! All employees are of the best quality. Sales, management, installers.
Lisa Vanderlaan
September 14, 2018
- Best ever top notch
Steve VanDeusen
September 14, 2018
- Very good, although I felt the installers were quite rude. Outside carpet installers were great.
Tracy Donovan
September 12, 2018
- Sometimes challenging but overall OK.
Kyle Merkel
September 8, 2018
- 1
Cal & Donna Hirdes
September 8, 2018
- Great service and excellent work. Will use DeHann's for future flooring need.
Cam & Cynthia Cronkright
September 7, 2018
- The service representatives at DeHaan we’re very helpful and friendly. The installers were courteous and professional. We always have a positive experience at DeHaan Flooring.
Cheryl Huisman
September 7, 2018
- The service representatives at DeHaan we’re very helpful and friendly. The installers were courteous and professional. We always have a positive experience at DeHaan Flooring.
Cheryl Huisman
September 7, 2018
- Store was very clean and sales staff courteous, knowledgeable and helpful. Installers were prompt and did a great job. So far we are very happy with the experience.
Richard Alden
September 6, 2018
- DeHaan's is a class act! Their employees go the second mile in making sure things are done as well as possible. Denise Vander Heide was especially helpful. She helped us pick out our floor tile and back splash. Now that it's finished, it looks beautiful! Denise knows what looks good. Jeron Pasma took our measurements and gave excellent advise relating to installation. His price estimates were very fair. Great guy! Both the backsplash installer and the floor tile installer are talented people who did careful, perfect work. We are so happy with how things look after they finished. I've been recommending DeHaan's to everyone I talk to!
Robert Schippers
September 5, 2018
- Excellent. Both at the store and installation.
Roger & Marie VanderWerf
September 5, 2018
- We had a Coretec floor installed on our entire main floor. Think very highly of product, measurement and Customer Service. Install went smooth; however when putting the house back together, register vent did not cover floor in one area leaving a gap where there was no floor (had to put on old register vent), which is reason for four stars (floor cut too short). Also, installer directed us to a website for care and maintenance which was old and not active.
Kathy Latta
September 4, 2018
- I have worked mainly with Pam and Zach,but whenever I came into the store I was greeted with a smile and an offer of assistance. The staff at DeHaan is excellent. I have referred many friends. One reason is because everyone is friendly and helpful, but they also offer wonderful products within a customer’’s budget. About me- I take a long time to make up my mind, then change my mind. Really, I could drive anyone crazy. But Pam and Zach have unlimited patience, at least that’s how I felt. I don’t know khow they felt::). DeHaan’s is a small store, but they have everything! How can that be? I would give everyone their a grade of “excellence.”
Ned & Cathryn Nielsen
September 4, 2018
- Great SERvice. On Time installation and looks great!
Terrie & Ken Visser
September 4, 2018
- Wonderful service in store & during install.. Very friendly people & install was very well done.. Would recommend & would use in a future project.. Thank you...
Deb & Don Hall
September 4, 2018
- Good service and easy to work with.
Howard Lippenga
September 4, 2018
- Great Service from beginning to end, I will be back..
Dan Cunningham
August 24, 2018
- The selection process was easy and helpful, and the installation and finished product turned out great!
Rick & McKenzie Roosien
August 24, 2018
- Very good. They came back promptly when a metal strip was missing and the new carpet is getting a lot of compliments.
Ron & Joan Brown
August 24, 2018
- very good customer service. very good experience overall
Susan Smit
August 21, 2018
- The staff was very helpful and knowledgeable and helped me to make our home a welcoming place!!!
Ellie Vankeulen
August 3, 2018
- Great! Kind and compassionate employees.
Wendy Kragt
August 3, 2018
- Our installer was absolutely fantastic. Not only was his workmanship beautiful, but he was also so courteous of our home and us too! Thank you!
Norb & Karen Tuma
August 1, 2018
- Nicely done. Only one thing was a problem and that was the door did not fit after the floor was down. so the door was left off. I talked with the young man about this. I think we were both unsure how to handle the situation. My dilemma is I have to fined and hirer someone to trim the bottom of the door and rehang it. Will I get a final bill or should I submit the balance on the estimate I received? Julietta Brothers
Julietta Brothers
July 28, 2018
- Great; helpful, available, flexible, professional
Becky Tubergen
July 27, 2018
- High quality, timely, competitive pricing.
Sherman Robbins
July 22, 2018
- very satisfied
Barb Greene
July 21, 2018
- Great people to work with!
Jackie Keizer
July 21, 2018
- Wonderful and easy
Beverly Wells
July 13, 2018
- I was very happy with the quality of the product and the service of our tile install but felt the overall project management and timing coordination was less organized. The installation of the counter top back splash had some issues but we are working with the company to fix it.
Staci VanSingel
July 13, 2018
- Found an excellent product with an incredible warranty at a great price. Had an outstanding installation experience as well. We will certainly use them again.
Sue Walker
July 13, 2018
- Excellent customer service and quality! Our tile installer (Nate) did an outstanding job. The tiled shower is the best part of our remodeled bathroom, by far. Thank you!
Todd & Kristina Choura
July 12, 2018
- Fast, easy, great quality!
Alissa Muller
July 9, 2018
- Installer was professional and did a very nice job.
Clifford & Pat Muller
July 9, 2018
- very good
Dawn Tillema
July 9, 2018
- I have always been satisfied with the service received from this Flooring company. Judy Berghuis
Judy Berghuis
July 9, 2018
- Fine experience.
Doris Burgess
July 6, 2018
- The flooring guys did a great job installing the floor and were friendly. We had awesome interactions with the sales people and staff. Very happy with our purchase and will definitely use again in the future for flooring needs.
Donna Poplawski
July 5, 2018
- Very helpful!
Misty Rop
July 5, 2018
- Pleasant to work with. Friendly employees. Good selection of materials.
Ward & Muriel Walters
June 27, 2018
- Excellent installation..
Roger Mott
June 26, 2018
- I was very pleased overall. Staff were friendly, courteous, and not pushy. When I requested information, they made sure I received the information I needed. The installers were courteous and efficient. Overall, I was very pleased with the experience and would definitely use DeHaan again as well as recommend them to others.
David Khan
June 25, 2018
- Clear communication, timely installation, respectful and efficient
Greg & Sandy Koteskey
June 25, 2018
- Very professional, competent outfit; They offer quality flooring from top manufacturers and know the product well. The staff is friendly and helpful and the process is simple and straightforward. The installer did an amazing job...my floors are perfect - no uneveness, no creaks, no flaws and a lifetime warranty. These are the benefits of dealing with a local, family owned company that's been in the floor business for years. You may be able to find cheaper prices online or elsewhere, but I guarantee your floors won't outlast or look as good as mine.
Jean Whitmer
June 25, 2018
- Professional, presice, knowledgeable
Joan & Kurt Ray
June 25, 2018
- Great staff, all very helpful and friendly. Great knowledge of products. I would highly recommend DeHaan.
Mary Henderson
June 16, 2018
- Looks nice, they did a very good job!
Dennis & Sandi Wolff
June 15, 2018
- satisfied
Keith Kouchnerkavich
June 13, 2018
- competent and kind
Kelly Vogel
June 13, 2018
- Very professional, quick response time, very patient with my indecisiveness, worked with us when we had a family “crisis” occur. Good experience.
Kieth & Sue Yerke
June 12, 2018
- excellent
Jorge & Julie Horton
June 9, 2018
- Mike, our installer, was very polite, personable, and did an excellent job installing our wood floor. He pays attention to detail and cleaned up when he was done, a sign of a professional installer, who takes pride in his work.
Barb & David Wyma
June 8, 2018
- Pleasant
Glen Mason
June 8, 2018
- We were happy with product, service & install
Con & Paula Yagodzinski
June 7, 2018
- Always helpful and professional.
Nancy Berger
June 5, 2018
- We’ve worked with other flooring company’s, and DeHaan’s was the best. They were honest, timely, professional, and gave us a fair price. I’ll recommend DeHaan’s to everyone.
Laura Veenema
June 4, 2018
- They did a beautiful job and were able to get it done on a very tight schedule. Zach and Steve were a pleasure to work with...THANK YOU!
Robert & Peggy VanderPloeg
June 4, 2018
- Great communication, great work!
Audrey Bartlett
June 4, 2018
- He did a great job very pleased
Diane Langworthy
May 21, 2018
- Excellent - very helpful
Joan Pollack
May 19, 2018
- Great folks to work with and their products sre reasonably priced.
Ron Harder
May 18, 2018
- Great experience
Dj & Randi Zylstra
May 11, 2018
- He did a very nice job.
Karen Swift
May 7, 2018
- I was very pleased with everyone who helped me at DeHaans. From the salesperson, the guy who came to measure, the installer, and the carpet guy who tacked down the doorways. Everyone was very professional and pleasant. My new floor looks great. Thanks!
Connie Bolt
May 5, 2018
- I love my new bathroom floor.
Dorothy Lyzenga
May 5, 2018
- We had a very pleasant experience with DeHaan's, the sales people were very helpful. We could not be happier with the work of the installer. He was very meticulous in his work. We would certainly shop there again.
Randy Boone
May 5, 2018
- I have had DeHaan's do three rooms of flooring in my home at various times, and have be completely satisfied with everything; from the first encounter at the store with the designer through the final install. Everyone is very friendly, knowledgeable, helpful, and does a great job. Thank you DeHaan.
Beth Tomsu
May 4, 2018
- Everyone was friendly and easy to work with. They answered all my questions and made recommendations as was necessary. I would definitely use DeHaan's on future projects!!!
Deam & Lisa Banas
May 4, 2018
- Fantastic
Cindy DenHof
May 3, 2018
- professional and courteous
Jean Magolan
April 26, 2018
- Very good and on time. It looks great
Jon & Connie Meduna
April 22, 2018
- Always very helpful and friendly service. Flooring is installed by very skillful employees. DeHaan's is wonderful to work with from start to finish!
Ann Miller
April 21, 2018
- The staff at DeHaans was a pleasure to work with. They were very helpful in showing us products from their selections of tile and Formica for our kitchen remodel. They gave us their opinion in helping us make our decisions in color choices. They were prompt in coming to our home for measurements and also giving us our estimate which, we thought, was reasonable. The installers were friendly and very professional in doing their job. The new counters and backsplash are a great compliment to our cabinetry! We would highly recommend DeHaan Tile & Floor Covering.
Diane Ketchum
April 20, 2018
- Great to work with!
Rhonda VanSledright
April 20, 2018
- I had an outstanding experience with DeHaan's, after being referred to them after moving to Grand Rapids. The entire team, from sales, installation, follow-up, was professional, prompt, and expert in their handling of my orders. I would highly recommend DeHaan's.
Colleen Woodcox
April 17, 2018
- Great! We shared what we were looking for and was presented with several options that fit our budget. Scheduled installation and now we have a wonderful new kitchen floor! Thank You
Bryan & Kelli Hull
April 13, 2018
- WE are very happy with our floor. The installer was very friendly & good. Excellent job!
Ron & Marilyn Boven
April 12, 2018
- Everyone was so helpful, friendly and great. One of the main reasons I would much rather shop local. I also thought the quality and price was reasonable,
Roxanne Dyer
April 12, 2018
- Thorough and professional
Dan & Elizabeth Wierenga
April 12, 2018
- Professional & competitive.
Jim & Dianne Seymour
April 12, 2018
- We are very pleased with our flooring install. The few minor things that we needed corrected were taken care of almost immediately. Thank you!
Kristi Bonilla
April 12, 2018
- I was able to find the flooring I needed at a very good price. Sales staff was very helpful. The installation was done efficiently and quickly. I was very pleased with the whole experience. Thank you!
Nellie Livingston
April 12, 2018
- backsplash came out beautifully. installer was extremely meticulous.
Gary Larson
March 30, 2018
- I’ve used them for other flooring needs. They are AWESOME. Professional, thorough, and so pleasant. Best of all...the best price around.
Katrina Lickley
March 30, 2018
- I purchased kitchen flooring and carpeting. I absolutely love the new look and feel of each. Scheduling was very easy and timely. My carpet installers were very professional and friendly. I am very happy with my decision to use DeHaan’s for my home update.
Phyllis Roossien
March 26, 2018
- Fabulous! Professional Dependable Well done
Jamie Alderink
March 24, 2018
- Pleasant accommodating, competent and skilled people.....that is how I describe everyone with whom I dealt. I have never worked with them before, but I will only work with them in the future.
Wendy Stock
March 24, 2018
- Professional Helpful.
Ellen Decker
March 23, 2018
- Excellent product. Outstanding installation. Phenomenal customer service. Superb people.
Otto Keresztes
March 23, 2018
- They were great to work with. They kept us informed of what was going on through out the process and were willing to work around our schedules. There were no issues with the installation and it looks great.
Lori Wall
March 19, 2018
- The man that finally showed up, to install the carpet, did an excellent job. And quick. But we did not receive a call that he was going to be four hours late. I did not appreciate all of us having to get up very early and get things ready for him to come first thing in the morning. A phone call, the night before, would have been appreciated. I had to call twice after someone not calling, or showing up, after being an hour late and nobody showing up. They knew, the night before, that they would be about four hours late and never called to let us know.
Sheryl Smith
March 16, 2018
- We've used dehaans last few years for kitchen counters, tile, carpet and recently baths counter. Id recommend to anyone.
Susan Peck
March 16, 2018
- The guys did a really nice job.
Craig Doezema
March 15, 2018
- Service oriented
Dave & Joanne Bengston
March 15, 2018
- Great to work with. Excellent job with everything we had done. They were always in contact with me as to what each step was. Very pleased with DeHann's and will use them again for our next project.
Deb Lanning
March 15, 2018
- The car Carpet looks great. My wife loved the service she received.
Henry Bouma
March 15, 2018
- The people in store when it came to picking out carpet were very helpful and polite (actually were the second company we went too but were more impressed with you guys than who we had the most recommendations too) The guy who came to measure was prompt, quick and friendly Installers were couple good guys too and very friendly and engaging which I know can be difficult sometimes when you know it's your last job on a Friday and there could be inventive to rush and get done quick. There were a couple spots that didn't take the to the tack strip well and with a Saturday morning phone call a guy came out Monday morning to fix it. He was a few minutes late which wasn't a big deal and he apologized but was friendly Really the only "problem" we had was When I called to ask about a installation time I was told we were the second job so it would be around 1 PM, But the installers said the first job was a small one and they were at the house by 9:15 AM, Problem was, I was in Grandville at a breakfast meeting and the doors were locked as no one was there. Thankfully it was the tail end of the meeting I was able to get there in about 20 minutes to let them in. I apologized to them as well as I wasn't expecting them until early afternoon Would have no problem recommending you (and have already) and use you again.
Brent Lamberts
March 12, 2018
- From the start with the help of Rachael Bosman and setting up the installation with Dean Pasma the experience was very easy for us to decide on the floor covering and the way we wanted it installed. Words can't describe how helpful Aaron the installer was. He went out of his way to make sure the job was done right. The whole crew was top notch. Regards Dick & Marian Morrow
Dick Morrow
March 5, 2018
- Friendly, skilled, prompt, tidy are all words to describe my experience with Dehaan Tile and Flooring. We had 3 runners pieced and placed on our stairway. It turned out beautifully and what a fabulous greating when we enter the front door! Thanks, John, for your expertise.
Ann Bowman
March 2, 2018
- Very caring, capable and professional
Ross Frahm
March 2, 2018
- ALWAYS A JOY TO WORK WITH THE DEHAAN TEAM :) THANK YOU FOR THE BEAUTIFUL FLOORS!!!
Jayde Weber
February 22, 2018
- Great, there was some confusion in the beginning of the process about what was discussed, but once that was resolved everything went smoothly.
Angela Rebarchik
February 16, 2018
- Very professional
Ernest & Donna Fiebig
February 16, 2018
- Easy. Fast. Painless :)
Pam Andrulis
February 16, 2018
Tom Verstrate
February 15, 2018
- A surprising customer experience. First time doing business with DeHaan's. All contacts during the process were customer focused. Refreshing! They delivered what they promised and then some. They provided options and worked to provide high satisfaction from sales to installation. John, one of the installers was very personable, honest and did a great job. Much appreciated! We'll be using DeHaan's for our next floor replacement project.
John & Linda Houghton
February 10, 2018
- Friendly, Professional and easy to work with.
Mike & Jill Bosma
February 9, 2018
- The fellows were on time, very friendly and polite.The carpet looks great.
Lee Alice Salamone
February 6, 2018
- At the showroom, Abby was very helpful in determining exactly what carpet type and color we needed to match the paint color of the walls. We didn't even need to bring in a swatch, she already knew the color and where to point us. The crew arrived promptly and did a great job with the installation. We really appreciated the attention to detail on the steps and with the metal edging at each doorway. end result we are so very happy with the room. We now spend a lot of time there and enjoy the new soft floors. We will highly recommend DeHaan in the future to friends and family.
Scott Post
February 5, 2018
- Helpful, professional, attentive, good communicators, on time
Steve Lyzenga
February 5, 2018
- Understanding and flexible.
Christa Bird
February 5, 2018
- My experience with Dehaan Tile was excellent in every way. They were very detailed and discussed every aspect of the project that needed to be addressed. The staff was knowledgeable about product and installation. The installers were timely, kind, and professional. It's clear that Dehaan had my best interest in mind throughout the entire process. My new hardwood, tile, vinyl, and carpet look BEAUTIFUL! I could not be happier with my experience!
Hannah Jansma
February 5, 2018
- We just replaced three rooms of carpeting and a hallway and some very time intensive spindles on the stairs, the results was wonderful, the installers TJ and Kyle do excellent work.
Linda & Greg Dennany
February 5, 2018
Megan Jelsema
January 26, 2018
- They are very knowledgable
Pam Rosin
January 22, 2018
- The floors look awesome!
April & Rob Emelander
January 20, 2018
- We always have a great experience with DeHaan's!
Bob & Gail Weaver
January 18, 2018
- We absolutely love our new carpet and hardwood flooring!we feel that Randy Postema did a tremendous job. We would highly recommend him.
Rudy & Sue Baker
January 18, 2018
- The service DeHaan provide was great. When there was an issue it was immediately taken care of. They were responsive to my questions in a timely manner, very friendly. Thank you DeHaan.
Theresa Gecho
January 18, 2018
- Friendly and helpful sales staff! Our carpet was installed perfectly and professionally by a very competent and conscientious installer. We are very pleased and highly recommend DeHaans!
Mary Jo Groenveld
January 12, 2018
- To DeHaan Floor and Tile, When asked what my opinion is about DeHaan Time and floor I would rate you folks with five (5) stars. I have always been impressed and more than satisfied with your service and quality. However, I cannot say the same about an isolated incident of having our tile backsplash installed by a 3rd-party installer. Speaking only about the 3rd-party installation of tile, I was not impressed with the quality of workmanship I received with my tile installation. I am more disappointed in the craftsmanship than anything else. I am not asking that anything be done to improve it, it is what it is and in about a week or two I will grow accustomed to it and just move on. I was going to just ignore my complaints and move on without complaining, but then I convince myself that I have a right to have expected better than what I got. So I am going to proceed with my concerns. Let me enumerate on the things I was not happy with: 1. The tiles are 1” x 4” glass and one of the tiles is broken into a 1 x 1 and a 1 x 3 and then just stuck back together and installed as a broken tile. He had nearly and entire sheet of tile left over, more than enough to have made a simple replacement. It’s too bad he didn’t take the time to fix it. 2. The gaps between the tiles (factory spacing compared to his spacing) are different, noticeable, and frustrating they weren’t done better with more finesse. 3. The tile was supposed to stop back ¾ to 7/8” from the front edge of the counter top. He ran it all the way to the front. He admitted that he heard the instruction, but forgot to follow through with its application. I allowed that it might have been as much my fault as it was his because I should have and would have normally come to inspect the work being done before the craftsman is dismissed. I also offered that I was very confident that I could use a diamond grinding wheel and my Dremel tool to cut them shorter without having to remove them, shorten them and then replace them. That did work so I am alright with how it turned out. 4. The grout job seems cruder than I have seen other craftsmen accomplish. More specifically the wiping away of the grout to accomplish a clean line between the tiles. He also left a lot more grout on the surfaces than what should have been left, too big of a hurry? Maybe? 5. While I was cutting the 7/8” off the front of the counter edge, I was squirting water with a “glue bottle” on my cut line to cool the cutter. When I was done about 2-3 minutes later, the grout had softened to the consistency it was when applied. I did not expect it to react in that way. I’m glad its not grout lines in a shower. I think something is wrong here, and I am curious whether it will prove to be bigger deal in the future? 6. And finally, the last two items, somewhat related to each other. The guy grouted the two inside corners where the tile turns the corner. I was always told to never grout an inside corner. Also, he grouted between the counter top and the bottom edge of the tile. I would have thought that that edge should have been caulked rather than grouted?
Charles Litton
January 8, 2018
- Accommodating, fast, friendly. A real joy to work with.
AJ & Shannon Klynstra
January 5, 2018
- long-standing :)
Kim Scholten
January 5, 2018
- DeHaan Tile & Floor Covering is a quality organization willing to give back to the community! - Side Effects Inc.
Abbie Batson
January 3, 2018
- It was my first experience with your store and products. The salesperson, measurer and most of all the installers did a grade A job. Thanks to all, Catherine Cole
Cathy Cole
January 3, 2018
- The installers were friendly and professional. The carpet and vinyl planking look very nice.
Sherri Johnston
January 1, 2018
- Wonderful! All of your staff have been super friendly and very helpful with picking out flooring and tile for my new house build!
Michelle Mogg
December 24, 2017
- Service was great. Installers we're very good. Value was average.
John & Kristi Ehnis
December 23, 2017
- The Salesperson was very friendly and helpful, a great help in picking out the style and color we wanted. They also helped in picking paint color to match both the floor and the furniture. The scheduler for the install was very patient as we needed to wait for a new slider door to be installed before the new carpet. We were very happy with the service at DeHaans, and Will be back.
John & Donna Records
December 22, 2017
- Sales staff were helpful and the installers were friendly. Installation was done very well.
Renee & Evan Hordyke
December 22, 2017
- Very knowledgeable staff. Zach was great,. The installers were great too, but we think they might need some singing lessons! Lol. Merry Christmas!
Kathy Waybrant
December 21, 2017
- It was a good experience
Todd & Kristian Meulenberg
December 21, 2017
- Everyone is very nice and easy to work with. The installers show up on time and do quality work.
Cory Rosencrans
December 20, 2017
- VERY EASY TO DEAL WITH & AWESOME WORK
Doug and Teri Pastoor
December 4, 2017
- Very pleased with all aspects of our experience! Thank you!!
Kim and Andy Roberts
December 3, 2017
- Perfect!!
Lisa Lummen
December 3, 2017
- The only place we go!
Bob & Gail Weaver
December 2, 2017
- Great
Melinda Slager
December 1, 2017
- Great work and service
Jim and Mary Detrick
November 30, 2017
- Timely, helpful, courteous, friendly!
Melissa Ouwinga
November 30, 2017
- Friendly and very helpful.
Peg Edvenson
November 30, 2017
- Quality products and helpful people!
Tom and Mary Jo Vryhof
November 30, 2017
- The workman who applied the tiles to the backsplash in our main floor bathroom was professional, pleasant and did a great job.
Dixie Loewig
November 30, 2017
- It was a pleasure to do business with Dehaan Tile and Floor covering. They contracted a counter top for our breakfast cafe area. The contractor was friendly, knowledgeable, and finished in a very timely manner. We will be using Dehaan in the future
First Baptist Church of Middleville
November 29, 2017
- I will never buy carpet or flooring from any other company. Great service, helpful staff and quality work at a fair price. You can't go wrong choosing DeHaan's for your carpeting or flooring needs.
Jan Riggle
November 29, 2017
- Excellent service and craftsmanship. Everyone that helped us was professional and accommodating. Our job was finished on time and it looks Great !!!
Jeff VanDuinen
November 29, 2017
- We love our quartz counter tops and are very happy with the service!
Jennifer Gort
November 29, 2017
- Very good
Liz Skinner
November 29, 2017
- Honest, fair, and wonderful customer service.
Mark Kathleen Hendershot
November 29, 2017
- The tile installer we used was courteous and on time. He did his best to keep our floors clean and worked with us and our wishes when things didn’t go exactly as planned.
Ross and Cassie Wielard
November 29, 2017
- We had excellent service. There were pleasant, helpful staff who did not mind us coming back several times to take home samples and ask questions. Installers were also great and very professional.
Ross and Mary Witteveen
November 29, 2017
- Easy to work with. Friendly. Corrected what needed to be corrected.
Ann Dykema
November 10, 2017
- Excellent workmanship, on time, cleaned up debris, professional and personable. Very satisfied with our whole experience. End result exceeded our expectations! Thank you so much.
James & Christine Grondin
November 9, 2017
- Professional Respectful Detailed Friendly Tidy Class
Neathan & Denise Gibson
October 30, 2017
- Professional! Would refer them to friends.
Terry Ratliff
October 29, 2017
- I love my choices and they were expertly installed.
Jan Hammersmith
October 27, 2017
- Very pleased with the work that was done. Everything looks great.
Terry VanEeuwen
October 27, 2017
- Excellent Service
Debi Cavagnaro
October 25, 2017
- Professional, Informative, Courteous
Nick Rempe
October 25, 2017
- Great experience.. I am very happy.. High rating for the installation. I will be contacting soon about doing the kitchen floor.
Elsa Santana
October 24, 2017
- DeHaan flooring was exceptional to work with. From the day we walked in to inquire about our flooring needs to the scheduling to the installation. They were top notch.
Jennifer Deamud
October 24, 2017
- The workers did a wonderful job!
Jay & Sharron Duursma
October 20, 2017
- We have worked alongside DeHaan Tile & Floor for many projects now. They have an incredible support staff and they stand behind their work 100%. We have had great success working with them and the few times that something wasn't how it should be they were eager to make it right. They are a company that values providing quality products and installation.
DK Homes
October 17, 2017
- Every thing was done so professionally. From the counter top, laminate, flooring, carpeting & backsplash. Gerrit Zylstra
Gerrit & Aleda Zylstra
October 17, 2017
- excellent service
Brian & Dianna Machiela
October 10, 2017
- DeHaan's was the only flooring establishment able to identify the existing floor in our newly purchased home so that we could replicate it throughout. Their workmanship was superior and the oil finish they suggested gave the rich appearance we desired. We highly recommend them.
Jan Bayley
October 10, 2017
- satisfying and expectations were met
Bonnie Oosterhouse
October 7, 2017
- We contracted with DeHaan for purchase and installation of LVT flooring, carpet and laminate counters. Apart from DeHaan, but coordinated by DeHaan, we contracted with Premier Granite to supply and install quartz counters in the kitchen and master bath. All of DeHaan's tradesmen were punctual, personable and skilled. We highly recommend DeHaan without reservation. The installation crew from Premier Granite gouged a wall, chipped a bathroom cabinet and did a poor job on aligning a seam. When the crew came back for a rework, they did a good job on the seam alignment, but left a lumpy caulk seam in a highly visible area. We do not recommend Premier Granite.
Kathy Hall
October 2, 2017
- On-time, professional and quality.
Brandon (snap fitness)
September 29, 2017
- They were very accommodating and helpful, from quoting, to scheduling to installation. A great experience!
Carla Nagel
September 29, 2017
- Everyone is always nice to deal. When we have questions or concerns they always get back with us right away.
Core Rosencrans
September 29, 2017
- As always did a great job, installers were very professional
Dan Cunningham
September 29, 2017
- Very helpful showroom person, Rachel and Mike the one who measured was very accommodating when we had a couple of issues
Jan & Susan Bomers
September 29, 2017
- Very happy, good quality and fair price. Installation was efficient. We'll be a return customer Thank you!
Julie Cole
September 25, 2017
- Love our new carpeting! Colors and texture are great. Your installers, John and George work together so well and did beautiful work. We highly recommend your store to our friends.
Larry Kuipers
September 24, 2017
- Experience good pricing great installation friendly
Barry Steves
September 23, 2017
- Very accommodating to our request. Fast and efficient.
Tom Kurnat
September 19, 2017
- Staff is courteous and helpful. Installer came in and did a great job!
Tristy Kolden
September 16, 2017
- Very good the products were great and the installer was very professional and did a great job.
Denis Gillet
September 15, 2017
- Great experience! After visiting several stores I returned to DeHaan to purchase and am very happy with the entire experience. Great service, comparable price, easy to contact and quicker than expected. My carpet is beautiful and professionally installed. I would highly recommend to anyone looking for flooring!
Monique VandenToorn
September 14, 2017
- The woman who helped at store was very helpful ,and knew what she was talking about.The installers were very friendly and did a very good job ,from installation to moving furniture ,and cleanup after they were done. Overall we were very happy from start to finish.
Ken & Margarate Schwartz
September 9, 2017
- Tom was AMAZING. He was easy to work with, diligent, and a perfectionist. He really knew what he was doing, and nothing seemed to frustrate or upset him. Dean did a great job with measure and follow-through. We'd highly recommend!!!
Craig Doezema
August 31, 2017
- We had carpet laid in our basement and the guys did a great job working around the heavy furniture that was down there. Thanks and we would definitely recommend DeHaan's to others!
Deb Devries
August 31, 2017
- Rachael did a wonderful job communicating with us and answering our silly questions! We felt like the price of the installation and flooring was on point, and were thankful for everyones flexibility with our schedule. We were a bit disappointed with the mess we found upon returning home, as our 16mo daughter is very mobile, and was all over the dusty floors/carpets covered in dust--she even found an open exacto knife that had been left behind. The install was done during a moderately cool summer week, but it still appears that many cuts were made inside our house rather than the garage or driveway. We found a couple areas where the LVP had not been installed perfectly, but Mike was helpful in sending someone out promptly to fix the small mistakes. Overall we are delighted with our floors and experience, and will be quick to recommend dehaan to our friends!
Ross & Cassie Wielard
August 30, 2017
- Very efficient and professional. We visited the showroom and in less than a week we had carpet installed. We are very pleased!
Steven & Chris Groenheide
August 30, 2017
- The carpet looks great! We love it!
Derrick Strong
August 30, 2017
- We were very pleased with both the service and the installation of the flooring. Great Job by al;l
Ken McGee
August 30, 2017
- I enjoyed working with you. You kept us informed through out the process and it was great that we could both be flexible when dates needed to change. The flooring looks great and we love it!
Lori Wall
August 30, 2017
- I can always depend on DeHaan to provide a quality product with courteous service, and installation.
Mary Beth Roerig
August 29, 2017
- We were VERY pleased, from the show room to completion of the install. Great people to work with in all phases. The installers were on time, professional, courteous, and made sure they cleaned up after they were done. Not only will we use DeHaan again but we will recommend them to our friends.
Barb & Bob Holwerda
August 28, 2017
- Great job
Robert Ehrentrut
August 28, 2017
- The man tht installed the carpetdid a good job, Very professional.
Carol Nietering
August 20, 2017
- Excellent!
Dick & Carol Lenger
August 19, 2017
- The people at DeHaan are very helpful and friendly to work with. They were extremely helpful in helping me choose the best carpet for our needs. I highly recommend DeHaan for anyone looking for great service and a quality product, you won't be disappointed.
Jan Riggle
August 18, 2017
- DeHaan's is extremely professional and efficient when it comes to purchasing flooring. Always have a great experience with them.
Amy Schutter
August 15, 2017
- I could not have been happier than the service I received from Mike. I had a number of issues not related to DeHaan specifically and Mike's help was so very much appreciated. The gentleman that retiled my kitchen did an awesome job. I'm so happy with the results. Thank you, thank you, thank you!
Diane DeRyke
August 14, 2017
- very good and satisfied with the work that was done
Duane Terpstra
August 13, 2017
- Very helpful and professional. The whole process was a great experience.
Brian Mote
August 12, 2017
- Great! Very friendly customer service and countertops look great!
Christi Borsma
August 5, 2017
- Very satisfactory.
Dixie Loewig
August 5, 2017
- Very professional and courteous installer. Probably the best service man I have ever experienced. We're still waiting for some back ordered trim so the job isn't closed yet.
Judy Dayton
August 5, 2017
- Completely satisfied/timely work
Tom & Sharon Bosma
August 5, 2017
- Productive
Janna Schneider
August 4, 2017
- Very good -- installer was helpful, professional and tidy.
Jerry & Sally Scripps
August 4, 2017
- The two countertop installers were very professional and worked well together. They did a nice job installing our countertops. Also Zach was very easy to work with and he seemed to care about my job and was very personable. Unfortunately when they were making the hole for the faucets in the sink the sink cracked and a corner of the sink fell off. We are still waiting for the sink but they ordered a new one for me.
Christine Weber
July 31, 2017
- Very professional service from everyone who helped with my new floors. They look great!
Joy Folkersma
July 29, 2017
- Very satisfied with both the flooring and the personnel involved. Sharon Gallup was very helpful in making my choices and the installer, Mr. Koster, not only did a very good job but was a pleasant person to have working in the house..
Marilyn Eparvier
July 28, 2017
- Okay
Alma Kolic
July 26, 2017
- I would recommend DeHaan Tile and Floor to anyone considering a remodeling project. Abby was great to work with in the showroom with selections and Mike made sure the process went smoothly.
Mike Harig
July 18, 2017
- Very easy to work with and accommodating to my schedule. very happy with how everything looks!
Debbie Youngsma
July 17, 2017
Linda Berends
July 17, 2017
- I was very satisfied !!
Jordan & Marian Bosma
July 8, 2017
- Prompt, professional and very efficient!
Joan Ray
July 7, 2017
- I have used them in the past and they consistently do an excellent job, no matter what the job. This time it was new flooring in our bathroom and we are very impressed again!
Joan Mulligan Ray
July 7, 2017
- I have used them in the past and they consistently do an excellent job, no matter what the job. This time it was new flooring in our bathroom and we are very impressed again!
Joan Mulligan Ray
July 7, 2017
- Prompt, professional and very efficient!
Joan Ray
July 7, 2017
- I loved working with DeHaan Tile & Floor. They were knowledgeable, quick to help when I was in the showroom, and everything was installed exactly as I hoped. Even if an issue arose, they were very helpful and willing to work through it quickly. That is something I value greatly.
Ben DeKleine
July 6, 2017
Ben DeKleine
July 6, 2017
- I loved working with DeHaan Tile & Floor. They were knowledgeable, quick to help when I was in the showroom, and everything was installed exactly as I hoped. Even if an issue arose, they were very helpful and willing to work through it quickly. That is something I value greatly.
Ben DeKleine
July 6, 2017
- We are so pleased with with the thoughtful service ad helpful suggestions and careful work. He was friendly, pleasant to work with and cleaned up after himself. Thanks so much.
John & Ardean VanderWall
July 1, 2017
- We are so pleased with with the thoughtful service ad helpful suggestions and careful work. He was friendly, pleasant to work with and cleaned up after himself. Thanks so much.
John & Ardean VanderWall
July 1, 2017
- A very efficient and professionally friendly staff!
Bill & Della Landheer
June 30, 2017
- on time-courteous-worked constantly-neat -cleaned new carpet after installation and put heavy pieces of furniture back in placed very pleasant and did an excellent job am very pleased would highly recommend
Jean Kruger
June 30, 2017
- Then one thing I would suggest is a more thurough written outline of the various subcontractors, and prep jobs not covered by DeHaan.
MaryLu Steiner
June 30, 2017
- A very efficient and professionally friendly staff!
Bill & Della Landheer
June 30, 2017
- on time-courteous-worked constantly-neat -cleaned new carpet after installation and put heavy pieces of furniture back in placed very pleasant and did an excellent job am very pleased would highly recommend
Jean Kruger
June 30, 2017
- Then one thing I would suggest is a more thurough written outline of the various subcontractors, and prep jobs not covered by DeHaan.
MaryLu Steiner
June 30, 2017
- Spectacular service--quick, professional, extremely helpful and service oriented.
Cindy Lambert
June 29, 2017
Cindy Lambert
June 29, 2017
- Spectacular service--quick, professional, extremely helpful and service oriented.
Cindy Lambert
June 29, 2017
Mike Beck
June 23, 2017
Mike Beck
June 23, 2017
Mike Beck
June 23, 2017
Terry Wopperer
June 23, 2017
Bob & Paula Lagerman
June 23, 2017
Bob & Paula Lagerman
June 23, 2017
Trip & Nicole Clairmont
June 16, 2017
- This was the first time I had DeHaan Tile & Flooring and I was totally impressed from the day I walked in the first time. They were super helpful. I had flooring put in my kitchen and carpet in my living room. The installers were very nice and very professional. Some day I will recarpet my bedrooms and will definitely call them again. Thank You DeHaan.
Willie Perkins
June 16, 2017
Jake & Thereasa DeHaan
June 16, 2017
Marilyn Rosencrans
June 16, 2017
Trip & Nicole Clairmont
June 16, 2017
Willie Perkins
June 16, 2017
Jake & Thereasa DeHaan
June 16, 2017
Marilyn Rosencrans
June 16, 2017
- I am very impressed with the people at DeHaan. They were so helpful in helping me choose the carpet for my living room and the vinyl flooring for my kitchen. The installers were very nice and very efficient. I am so happy with the outcome. I would recommend DeHaan to anyone. Thank you, thank you.
Wilhelmina Donker Perkins
June 7, 2017
- I am very impressed with the people at DeHaan. They were so helpful in helping me choose the carpet for my living room and the vinyl flooring for my kitchen. The installers were very nice and very efficient. I am so happy with the outcome. I would recommend DeHaan to anyone. Thank you, thank you.
Wilhelmina Donker Perkins
June 7, 2017
- Yelp reviews and responses only visible in dashboard.
Chris W.
April 19, 2016
- This was the first time I had DeHaan Tile & Flooring and I was totally impressed from the day I walked in the first time. They were super helpful. I had flooring put in my kitchen and carpet in my living room. The installers were very nice and very professional. Some day I will recarpet my bedrooms and will definitely call them again. Thank You DeHaan.
Willie Perkins
April 19, 2016
- Yelp reviews and responses only visible in dashboard.
Chris W.
April 19, 2016
- DeHaan Tile & Floor covering Rocks! I just wanted to let you know how awesome DeHaan Flooring people are. We had the issue with the curb on our shower swelling. One person came out first and then the original person who put in the shower came out to fix it. They fit us in the same week we called. They did a great job fixing it. After 9 years of using the shower and 5 hours of labor, he only charged us to caulk and sand the shower. I am very impressed how they stand behind their work. They did a great job fixing it!
Jodi Jelsma Alvesteffer
December 16, 2015
- DeHaan Tile & Floor covering Rocks! I just wanted to let you know how awesome DeHaan Flooring people are. We had the issue with the curb on our shower swelling. One person came out first and then the original person who put in the shower came out to fix it. They fit us in the same week we called. They did a great job fixing it. After 9 years of using the shower and 5 hours of labor, he only charged us to caulk and sand the shower. I am very impressed how they stand behind their work. They did a great job fixing it!
Jodi Jelsma Alvesteffer
December 16, 2015
- Yelp reviews and responses only visible in dashboard.
Bernadene F.
December 14, 2015
- Yelp syndicated reviews and responses only visible in dashboard.
Bernadene F.
December 13, 2015
Connie Tieri Nelson
September 18, 2014
Connie Tieri Nelson
September 18, 2014
Lenora Berens
September 17, 2014
Lenora Berens
September 17, 2014
Sara Parker VanHorn
June 4, 2013
Sara Parker VanHorn
June 4, 2013
Jennie VandenBerg
December 10, 2012
Jennie VandenBerg
December 10, 2012
Kimberly Tompkins Venema
November 30, 2012
Kimberly Tompkins Venema
November 30, 2012
- DeHaan Tile and Floor Covering, Inc. has been servicing the Grand Rapids area since 1963! They offer quality products and honest, dependable craftsmanship. You will always find De Haan Tile and Floor Covering, Inc. prompt and courteous. Their installers are experienced professionals and top notch for sure.
Denise VH at Citysearch
November 4, 2011
- DeHaan Tile and Floor Covering, Inc. has been servicing the Grand Rapids area since 1963! They offer quality products and honest, dependable craftsmanship. You will always find De Haan Tile and Floor Covering, Inc. prompt and courteous. Their installers are experienced professionals and top notch for sure.
Denise VH at Citysearch
November 4, 2011
- Fast Service and very professional approach!
grgateway
December 3, 2008
- Fast Service and very professional approach!
grgateway
December 3, 2008